Outlet Experience Associate

DKSH; Shah Alam; On-site; MYR 28,000 - 39,000; Full time

Job summary

DKSH in Malaysia seeks a Crew Member, Outlet Operations to deliver a welcoming customer experience and uphold product quality, presentation, and store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

Ideal candidates include school leavers with a good attitude and the ability to communicate in Bahasa Malaysia and English. Willingness to work a six-day week and be based at assigned outlets is required.

Qualifications

• School leavers are encouraged to apply as comprehensive training will be provided.
• Good working attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times.
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience.
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment.
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards.
• Support customer service activities to ensure every customer interaction is positive and service-oriented.
• Administrative duties and coordination tasks as required.

Skills

Communication

Bahasa Malaysia

English

Shift work

Customer service

Education

School leavers encouraged

Job description

DKSH in Malaysia seeks a Crew Member, Outlet Operations to deliver a welcoming customer experience and uphold product quality, presentation, and store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

Ideal candidates include school leavers with a good attitude and the ability to communicate in Bahasa Malaysia and English. Willingness to work a six-day week and be based at assigned outlets is required.