OTC Derivatives Client Operations Specialist

CACEIS-Gruppe; Putrajaya; On-site; MYR 80,000 - 110,000; Full time

Job summary

CACEIS, Asia, Malaysia, is seeking a Client Operations Officer for OTC derivatives to manage day-to-day operations under Market Solutions. The role emphasizes accuracy, client service, and collaboration with internal/external stakeholders. Fresh graduates are encouraged to apply and contribute to a high-quality control environment.

Responsibilities include trade processing, reconciliation, and issue resolution while supporting process improvements and policy adherence across the team.

Qualifications

• 0-2 years of operations experience in OTC Derivative Operations or fresh graduates are encouraged to apply.
• Strong team player.
• Proficient in MS Office.
• Ability to work under pressure.

Responsibilities

• Perform broker/client statement collection, external trade integration, price extract from external source and verification, trade matching, valuation, reconciliation, settlement, investigation and resolution on exceptions
• Signoff on daily process requirements in line with the agreed timeline, ensuring quality and accuracy at all times
• Ensure all queries are managed effectively and escalation are raised to the Manager on timely manner
• Liaise with external or internal stakeholders to expedite and assist in resolution of issue identified that impacts deliverable
• Contribute to processes efficiencies and business improvements projects where required
• Contribute to procedure updates (in accordance with internal and client policies) and ensure strict adherence at all times

Skills

Team player

MS Office

Under pressure

Education

Bachelor's degree or equivalent

Tools

VBA

Python

Job description

CACEIS, Asia, Malaysia, is seeking a Client Operations Officer for OTC derivatives to manage day-to-day operations under Market Solutions. The role emphasizes accuracy, client service, and collaboration with internal/external stakeholders. Fresh graduates are encouraged to apply and contribute to a high-quality control environment.

Responsibilities include trade processing, reconciliation, and issue resolution while supporting process improvements and policy adherence across the team.