Ormond RuMa Group Talent Programme - Management Programme (Hospitality)

Ormond Hotels Group; Kuala Lumpur; On-site; MYR 55,800 - 78,120; Full time

Job summary

The Ormond RuMa Group Talent Programme is a hands-on development programme by Ormond Group for fresh graduates and early career professionals seeking exposure across hospitality, education, and service-led businesses with mentorship from senior leaders.

Over 24 months, you will rotate across departments, properties, and possibly countries, gaining real projects that impact operations and guest experience while working full-time and getting paid.

Qualifications

• Fresh graduates or early career professionals with a background in hospitality, business, or a related field.
• Proactive, organised and comfortable working in a fast-paced environment.
• Excellent communication in English, both spoken and written.

Responsibilities

• Rotating across departments such as Rooms, Food & Beverage, Guest Experience, and corporate functions to understand end-to-end operations.
• Support daily hotel operations and learn how service, operations, and commercial performance come together.
• Assist department leaders with tasks, reporting and ongoing projects.
• Work on cross-department initiatives to improve guest experience and efficiency.
• Gain exposure to multiple properties within the group, including international assignments where applicable.

Job description

The Ormond RuMa Group Talent Programme is a hands‑on development programme by Ormond Group, owned by ECM Libra Berhad, for fresh graduates and early career professionals who want real exposure across hospitality, education, and service‑led businesses, with direct mentorship from senior leaders across the group.

Over 24 months, you will rotate across departments, properties, and even countries. From The Chow Kit to The RuMa, and potentially Japan, you will gain hands‑on experience across the business while working on real projects that impact operations and guest experience.

This is a full‑time, paid programme created to fast‑track your development into a future leader within the group. Along the way, you will receive mentorship from senior leaders while gaining exposure to how hospitality businesses are built and run.

What Will You Do?

• Rotating across departments such as Rooms, Food & Beverage, Guest Experience, and selected corporate functions to understand how the business operates end to end
• Supporting daily hotel operations and learning how service, operations, and commercial performance come together
• Assisting department leaders with operational tasks, reporting, and ongoing projects
• Working on cross‑department initiatives that improve guest experience and operational efficiency
• Gaining exposure to different properties within the group, including The Chow Kit, The RuMa, and selected international assignments where applicable
• Learning how to analyse operational performance and identify opportunities to improve service and profitability
• Participating in structured learning sessions, leadership discussions, and mentoring sessions with senior management
• Taking ownership of selected projects and presenting recommendations to leadership teams
• Developing a strong understanding of Asian hospitality and the service culture that defines the Ormond brand

By the end of the programme, you will have developed a strong operational foundation and be ready to step into supervisory or leadership roles within the group.

Who Are We Looking For?

• We are looking for individuals who are curious, driven, and excited to build a career in hospitality.
• You are likely someone who:
• Is a fresh graduate or early career professional with a background in hospitality, business, or a related field
• Is proactive, organised, and comfortable working in a fast paced environment
• Communicates well, particularly in English, both spoken and written
• Is adaptable, open to new ideas, and willing to step outside your comfort zone
• Enjoys working with people and contributing to a team environment
• Is passionate about Asian hospitality and service culture

What You’ll Gain & Why It Matters

• Real Operational Exposure – You will be in the thick of daily hotel life, not just observing, but actively contributing to operations and projects.
• Structured Rotations – Gain exposure across departments and properties, from boutique hotels to luxury hospitality.
• Commercial Acumen – Learn to think like an operator and understand how decisions impact the business.
• Executive Mentorship – Receive guidance from experienced hospitality leaders through regular mentoring sessions.
• Cross‑Border Experience – Opportunities to gain experience across Malaysia and Japan, understanding different hospitality markets.
• Meaningful Project Work – Work on initiatives that improve operations, guest experience, and business performance.
• A Culture That Celebrates Asian Hospitality – Be part of a team that believes in warm, humble, and people‑focused service.
• Clear Growth Path – Successful candidates will be positioned for supervisory and leadership roles within the group.

Who Are We?

Ormond Group rethinks hospitality for the contemporary traveler. Our vision is to create experiences that positively influence the way people live, work, and have fun together.

Our hotels are individually designed spaces that welcome everyone, guests, locals, and modern travelers alike. Our people sit at the heart of our brand. An Ormond experience is about service that matters. We want guests to feel at ease, comfortable, and at home. Every experience is thoughtfully designed to leave a lasting impression.

Ormond Group owns and operates three distinct brands: Ormond Hotels, MoMo’s, and Tune. We are backed by entrepreneurs and investors who have built successful ventures from the ground up, including AirAsia.

Together, we are committed to building a great business while having a lot of fun along the way.