Ormond RuMa Group Talent Programme - Management Programme (Hospitality)

Ormond Hotels; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Benefits offered by this job

Executive mentorship

Real operational exposure

Cross-border experience opportunities

Structured rotations across departments

Job summary

Ormond Hotels is offering a Management Trainee position in Kuala Lumpur as part of its Ormond RuMa Group Talent Programme. This 24-month paid programme provides fresh graduates with rotation across various departments, offering mentorship and hands-on experience in hospitality.

You will gain valuable insights into hotel operations, work on impactful projects, and receive training from senior leaders. Ideal candidates are curious, driven, and eager to embrace a career in hospitality.

Qualifications

• Fresh graduate or early career professional.
• Enjoys working in teams and hospitality environments.
• Has an interest in learning about Asian service culture.

Responsibilities

• Rotate across departments to understand business operations.
• Support daily hotel operations and initiatives.
• Analyze operational performance for improvements.

Skills

Proactive

Organizational skills

Good communication in English

Adaptability

Passion for Asian hospitality

Education

Degree in hospitality, business, or related field

Job description

Management Trainee

Ormond Group

The Ormond RuMa Group Talent Programme is a hands‑on development programme by Ormond Group, owned by ECM Libra Berhad, for fresh graduates and early career professionals who want real exposure across hospitality, education, and service‑led businesses, with direct mentorship from senior leaders across the group.

Over 24 months, you will rotate across departments, properties, and even countries. From The Chow Kit to The RuMa, and potentially Japan, you will gain hands‑on experience across the business while working on real projects that impact operations and guest experience.

This is a full‑time, paid programme created to fast‑track your development into a future leader within the group. Along the way, you will receive mentorship from senior leaders while gaining exposure to how hospitality businesses are built and run.

What Will You Do?

As part of the Ormond RuMa Group Talent Programme, you will gain hands‑on exposure to how hospitality businesses operate across different departments and properties.

Throughout the 24‑month programme, you will rotate across key operational and selected corporate functions while working closely with experienced leaders across the group.

Your responsibilities will include:

• Rotating across departments such as Rooms, Food & Beverage, Guest Experience, and selected corporate functions to understand how the business operates end to end
• Supporting daily hotel operations and learning how service, operations, and commercial performance come together
• Assisting department leaders with operational tasks, reporting, and ongoing projects
• Working on cross‑department initiatives that improve guest experience and operational efficiency
• Gaining exposure to different properties within the group, including The Chow Kit, The RuMa, and selected international assignments where applicable
• Learning how to analyse operational performance and identify opportunities to improve service and profitability
• Participating in structured learning sessions, leadership discussions, and mentoring sessions with senior management
• Taking ownership of selected projects and presenting recommendations to leadership teams
• Developing a strong understanding of Asian hospitality and the service culture that defines the Ormond brand

By the end of the programme, you will have developed a strong operational foundation and be ready to step into supervisory or leadership roles within the group.

Who Are We Looking For?

• We are looking for individuals who are curious, driven, and excited to build a career in hospitality.
• You are likely someone who:
• Is a fresh graduate or early career professional with a background in hospitality, business, or a related field
• Is proactive, organised, and comfortable working in a fast‑paced environment
• Communicates well, particularly in English, both spoken and written
• Is adaptable, open to new ideas, and willing to step outside your comfort zone
• Enjoys working with people and contributing to a team environment
• Is passionate about Asian hospitality and service culture

What You’ll Gain & Why It Matters

This programme is designed to give you real exposure to how hospitality businesses operate.

• Real Operational Exposure - You will be in the thick of daily hotel life, not just observing, but actively contributing to operations and projects.
• Structured Rotations - Gain exposure across departments and properties, from boutique hotels to luxury hospitality.
• Commercial Acumen - Learn to think like an operator and understand how decisions impact the business.
• Executive Mentorship - Receive guidance from experienced hospitality leaders through regular mentoring sessions.
• Cross‑Border Experience - Opportunities to gain experience across Malaysia and Japan, understanding different hospitality markets.
• Meaningful Project Work - Work on initiatives that improve operations, guest experience, and business performance.
• A Culture That Celebrates Asian Hospitality - Be part of a team that believes in warm, humble, and people‑focused service.
• Clear Growth Path - Successful candidates will be positioned for supervisory and leadership roles within the group.

Who Are We?

Ormond Group rethinks hospitality for the contemporary traveler. Our vision is to create experiences that positively influence the way people live, work, and have fun together.

Our hotels are individually designed spaces that welcome everyone, guests, locals, and modern travelers alike. Our people sit at the heart of our brand. An Ormond experience is about service that matters. We want guests to feel at ease, comfortable, and at home. Every experience is thoughtfully designed to leave a lasting impression.

Ormond Group owns and operates three distinct brands: Ormond Hotels, MoMo’s, and Tune. We are backed by entrepreneurs and investors who have built successful ventures from the ground up, including AirAsia.

Together, we are committed to building a great business while having a lot of fun along the way.