Order Management Executive

Yokogawa Electric (M) Sdn Bhd; Puchong; On-site; MYR 67,000 - 100,000; Full time

Job summary

Yokogawa Electric (M) Sdn Bhd in Malaysia is seeking an Order Management Executive to process orders and related transactions accurately in SAP and other systems, while ensuring compliance with company policies and business requirements. You will review requests for completeness and coordinate with stakeholders to resolve issues.

The role requires a diploma or degree in Business Administration, Supply Chain Management, or a related field, with experience in order management or shared services

Qualifications

• Diploma or Degree in Business Administration, Supply Chain Management, Engineering or a related field.
• Relevant experience in Order Management, Sales Operations or a Shared Service Centre environment is preferred.
• Experience in SAP or similar ERP systems is preferred.
• Good understanding of Order Management, business processes and commercial requirements.
• Strong analytical and problem-solving skills with good attention to detail.
• Good communication and interpersonal skills, with the ability to clarify requirements and work effectively with internal stakeholders.
• Good command of English, both written and spoken.
• Good working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint.
• Self-motivated, proactive and able to work independently and in a team.
• Able to manage multiple priorities in a fast-paced working environment.
• Only shortlisted candidates will be notified.

Responsibilities

• Process Order Management and related business requests accurately in accordance with business requirements, company policies, procedures and applicable compliance requirements.
• Review requests for completeness and clarify requirements with relevant stakeholders where necessary.
• Process orders and related transactions accurately and in a timely manner using SAP and other relevant systems.
• Follow up on pending matters and coordinate with stakeholders to resolve issues or exceptions.
• Provide support and guidance to internal stakeholders on Order Management processes and requirements.
• Maintain relevant SOPs, process documentation and work instructions, and support process improvement initiatives.
• Support audit requirements, system testing, implementation and other ad-hoc activities as required.

Skills

Order management

SAP

Analytical skills

Communication skills

Excel

Teamwork

Education

Diploma or Degree in Business Administration, Supply Chain Management, Engineering or a related field

Tools

SAP

ERP systems

Job description

Founded in 1915, Yokogawa has established itself as a trusted name in the automation industry, offering products and services that span a wide range of industries, including oil and gas, power, chemicals, pharmaceuticals, and manufacturing. We provide cutting-edge technology for process control, instrumentation, industrial IoT, artificial intelligence, and cybersecurity. Our goal is to help companies improve productivity, reduce costs, and enhance sustainability through advanced solutions.

Job Description

Process Order Management and related business requests accurately in accordance with business requirements, company policies, procedures and applicable compliance requirements.

Review requests for completeness and clarify requirements with relevant stakeholders where necessary.

Process orders and related transactions accurately and in a timely manner using SAP and other relevant systems.

Follow up on pending matters and coordinate with stakeholders to resolve issues or exceptions.

Provide support and guidance to internal stakeholders on Order Management processes and requirements.

Maintain relevant SOPs, process documentation and work instructions, and support process improvement initiatives.

Support audit requirements, system testing, implementation and other ad-hoc activities as required.

Job Requirements

Diploma or Degree in Business Administration, Supply Chain Management, Engineering or a related field.

Relevant experience in Order Management, Sales Operations or a Shared Service Centre environment is preferred.

Experience in SAP or similar ERP systems is preferred.

Good understanding of Order Management, business processes and commercial requirements.

Strong analytical and problem-solving skills with good attention to detail.

Good communication and interpersonal skills, with the ability to clarify requirements and work effectively with internal stakeholders.

Good command of English, both written and spoken.

Good working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint.

Self-motivated, proactive and able to work independently and in a team.

Able to manage multiple priorities in a fast-paced working environment.

Only shortlisted candidates will be notified.

“By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data”

We are Yokogawa, a world leader in industrial automation and control, test and measurement, information systems, and industry support. With our commitment to the founding principle of quality first and our Leading Edge Technology, we have made a strong contribution in numerous industries and are making the world a better place. This commitment to industry is personified in our Vigilance philosophy which is based on the core values of quality, innovation and foresight. Yokogawa serves its customers through of a network of sales, engineering, and service companies and manufacturing subsidiaries located in 31 countries worldwide.

We are Yokogawa, a world leader in industrial automation and control, test and measurement, information systems, and industry support. With our commitment to the founding principle of quality first and our Leading Edge Technology, we have made a strong contribution in numerous industries and are making the world a better place. This commitment to industry is personified in our Vigilance philosophy which is based on the core values of quality, innovation and foresight. Yokogawa serves its customers through of a network of sales, engineering, and service companies and manufacturing subsidiaries located in 31 countries worldwide.

What can I earn as an Order Management Executive