Ophthalmic Assistant — On-Site Eye Care Pro

LEC Eye Centre; Ipoh; On-site; MYR 20,000 - 24,000; Full time

Benefits offered by this job

Additional leave

Dental insurance

Health insurance

Vision insurance

Job summary

LEC Eye Centre in Ipoh, Malaysia is seeking a friendly patient services assistant for a full-time, on-site role. You will greet patients, check them in for eye exams, schedule appointments, and help staff maintain accurate records.

You will assist with basic vision tests, support optometrists during examinations, manage inventory and respond to patient inquiries about eyewear and care. Proficiency with EHR and basic office software is expected; Chinese-speaking candidates are preferred.

Qualifications

• Minimum Certificate and/or Diploma in medical field.
• Have at least a certification in medical assisting or optometric assisting can be beneficial.
• Strong interpersonal skills to communicate effectively with patients and staff.
• Ability to accurately handle patient records and perform preliminary tests.
• Ability to manage appointments, inventory, and patient records efficiently.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Preferably on Chinese Speaking Candidates

Responsibilities

• Greet and check in patients for eye exams and other services.
• Manage the scheduling of patient appointments, including follow-ups and consultations.
• Maintain accurate and confidential patient records, including medical history and test results.
• Assist with basic vision tests and prepare patients for examinations.
• Ensure optometric equipment is maintained and calibrated, assisting in basic troubleshooting.
• Provide information to patients about eye care, procedures, and eyewear options.
• Monitor and manage the inventory of eyewear products, contact lenses, and other supplies.
• Support optometrists during examinations and treatments, ensuring a smooth workflow.
• Contact patients for follow-up visits, reminders, and to discuss post-examination care.
• Adhere to health and safety regulations and clinic policies, maintaining a clean environment.

Skills

Interpersonal skills

Communication

EHR proficiency

Office software

Education

Diploma in medical field

Medical assisting/optometric assisting certificate

Tools

Office software

Job description

LEC Eye Centre in Ipoh, Malaysia is seeking a friendly patient services assistant for a full-time, on-site role. You will greet patients, check them in for eye exams, schedule appointments, and help staff maintain accurate records.

You will assist with basic vision tests, support optometrists during examinations, manage inventory and respond to patient inquiries about eyewear and care. Proficiency with EHR and basic office software is expected; Chinese-speaking candidates are preferred.