Operations Program Manager

Waste Solution Company; Pasir Gudang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia seeks an experienced Program/Project Manager to lead end-to-end operational planning for new programs, transfers and customer orders. You will coordinate cross-functional teams across Engineering, Manufacturing, Quality and Supply Chain, manage schedules, budgets and risks, and report progress to leadership while driving improvements in performance and on-time delivery.

Responsibilities include facilitating cross-functional meetings, ensuring material readiness, and driving cost

Qualifications

• Bachelor's degree in Engineering or related field; Master’s or PMP/Lean Six Sigma is a plus.
• 5-7 years of Program/Project management experience in semiconductor or high-tech manufacturing.

Responsibilities

• Lead end-to-end operational planning for new programs, transfers and customer orders.
• Develop schedules from initiation to completion, ensuring on-time, within scope, and within budget delivery.
• Coordinate cross-functional teams to translate orders into executable factory and supply chain plans.
• Track KPIs and production metrics, report progress to Operations Director, and implement corrective actions.

Skills

Program management

Cross-functional leadership

Data analysis

Problem solving

Communication

Risk management

Education

Bachelor's degree in Engineering

Master's degree or PMP/Lean Six Sigma

Tools

Lean Six Sigma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Programs and Projects Planning & Execution Management:

• Lead end‑to‑end operational planning for new, transfers and customer orders.
• Develop programs and projects schedules from initiation to completion, ensuring they are delivered on time, within scope, and within budget and resources.
• Translate customer orders and work with cross functional teams into executable factory and supply chain plans.
• Drive schedule adherence and proactively resolve blocking issues.
• Track key performance indicators (KPIs), analyze production metrics, and report progress to the Operations Director. Identify areas for improvement and implement corrective actions when necessary.

Cross‑Functional Leadership:

• Act as the primary operations focal between Engineering, Manufacturing, Warehouse, Supply Chain and Quality.
• Facilitate daily/weekly cross-functional meetings to drive programs and projects progress.
• Escalate and coordinate resolution of any impacts in achieving programs and projects delivered on time.

Material & Supply Chain Readiness:

• Ensure long‑lead and critical parts are planned, purchased and delivered per build schedule including work closely with procurement on supplier commitments, expedite actions and risk mitigation.
• Maintain a material readiness dashboard (critical shortages, risks, recovery plans).
• Evaluate supply chain capacity and readiness for new product introduction or volume ramps.

Manufacturing & Production Support:

• Align production priorities to meet customer shipment commitments.
• Work with Production Supervisors and Planners on manpower planning, line capacity include Assy, Test, Inspection and Packing readiness and build sequence.
• Monitor build progress, drive WIP aging reduction and clear factory roadblocks during assembly/integration.

Quality & Compliance:

• Coordinate containment actions and root cause analyses for production or customer‑facing issues.
• Work with Quality Engineers and Manufacturing Engineers to achieve high quality output through high first pass yield, low defects, and rework rate.
• Ensure compliance with safety, EHS and customer‑specific requirements on cleanliness and contamination control.

Engineering Change & Non‑Conformance Management:

• Work with Engineering Change Analyst to plan cut‑in strategy for Engineering Change Orders while minimizing cost and disruption.
• Work with Material Review Analyst for non‑conformance material disposition on time, drive recovery and minimize cost impacts.
• Ensure minimum impact on ongoing builds, supply chain, and installed base.

New Product Introduction:

• Lead operational readiness for new or transfers of programs and projects.
• Coordinate operational validation builds, qualification builds, factory learning cycles and manufacturability feedback to cross functional teams.
• Identify risks in cost, manufacturability, supply chain, and scalability.

Customer Delivery & Satisfaction:

• Ensure on‑time shipment, documentation readiness (quality report and shipment document) and logistics coordination.
• Provide internal and external customers with progress updates (timeline, risks, mitigations).
• Manage post‑shipment actions including issue resolution.
• Track programs and projects cost performance vs. budget (material, labor, outsourced processes).
• Support cost reduction initiatives including cost of quality, supplier optimization, and factory efficiency improvements.
• Analyze variance: PPV, labor efficiency, scrap, rework and freight cost.

Risk Management & Escalation:

• Maintain a structured risk register covering supply chain, technical, quality, and factory constraints.
• Mitigate risks with clear owners, timelines, and action plans.

Any other duties as assigned

Qualifications & Competencies:

• Bachelor’s degree in Engineering, Operations Management, or a related field; Master’s degree or PMP (Project Management Professional) / Lean Six Sigma certification is a plus.
• Minimum of 5-7 years of experience in Program or Project management within a Semiconductor or High-Tech manufacturing environment.
• Experience in managing cross-functional teams and leading complex projects is preferred.
• Strong understanding of semiconductor manufacturing processes, equipment, ISO standards, production planning, Lean Manufacturing principles and any other Continuous Improvement methodologies.
• Ability to analyze data, identify trends, and make data‑driven decisions to optimize manufacturing operations.
• Excellent leadership and organizational skills to manage projects, influence cross‑functional teams, and drive results.
• Strong verbal and written communication skills to effectively interact with team members, stakeholders, and senior management.
• Proactive problem‑solving skills with the ability to handle unexpected challenges and make quick, effective decisions.
• High level of attention to detail, ensuring that program details are managed with accuracy and precision.
• High energy with the desire to drive change and create a world class manufacturing operation.