Operations - Full Time Analyst, Penang , 2026

Citi; Seberang Perai; On-site; MYR 48,000 - 64,000; Full time

Job summary

Citi in Malaysia offers a two-year Analyst Program in Penang designed to develop analytical and leadership capabilities within Operations. You will work across teams to improve processes, manage risks, and deliver enhanced client experiences while learning the fundamentals of financial services and Operations.

Participants gain hands-on experience in operations optimization, data analytics and insights, and digitalization, guided by experienced managers and a structured development path that

Qualifications

• Final year of university (Graduation in 2026).
• Pursuing a Bachelor's degree in Finance, Economics, Business Management, Mathematics or related fields.
• GPA 3.0 or above.
• Sponsorship for work authorization not required in Malaysia.

Responsibilities

• Develop analytical and leadership skills.
• Foster risk management mindset.
• Collaborate with teams and project stakeholders.
• Gain knowledge in financial services and Operations.
• Engage in operations optimization, data analytics and digitalization.

Skills

Analytical mindset

Leadership

Communication

Attention to detail

Education

Bachelor’s degree in Finance

Bachelor’s degree in Economics

Bachelor’s degree in Business Management

Bachelor’s degree in Mathematics

Job description

Become a change agent in Citi’s engine house

Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.

What you’ll do

This two-year program offers a unique opportunity to develop:

• Analytical and introduction to leadership skills
• Continuous improvement and risk management mindset
• Collaboration and client-centric behaviors
• Discipline and excellence on execution
• Knowledge in the financial services industry and Operations
• You will get hands-on experience working with teams across Operations to manage processes and services that enable our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

What we offer

The Program will challenge our analysts to develop and grow their skills while supported by:

• Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
• Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
• Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who we’re looking for

We want motivated graduates to become the change agents of Operations. A successful candidate for the Program will have:

• Passion for learning and intellectual curiosity
• Ownership and accountability
• Adaptability and resilience
• Strong communication and organizational skills
• Attention to detail, thoughtful with an analytical and strategic mindset
• Unquestioned commitment to integrity and ethical decision-making

You must fulfill the following criteria:

• Be in your final year of university (Graduation in 2026)
• Pursuing a Bachelors’ degree in Finance, Economics, Business Management, Mathematics or other related degrees
• Achieve a [2:1/ GPA of 3.0] or above
• Sponsorship for work authorization not required in your location at any time

Job Family Group

Management Development Programs

Job Family

Undergraduate

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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