Executive, Process Improvement

Hong Leong Assurance; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

Hong Leong Assurance in Malaysia is seeking a Finance Operations professional to assist in streamlining processes and driving continuous improvement using Lean/Six Sigma methods.

You will support project leads, gather system requirements, prepare specifications, perform impact analysis and conduct UAT to ensure changes meet business needs.

Qualifications

• Professional qualification or degree in Finance, Accounting or related disciplines.
• 2 years relevant experience.
• Experience in Finance operations especially on collection/payment matters.
• Preferably with sound working experience in insurance industry.

Responsibilities

• Assist in developing process improvement proposals using Lean/Six Sigma tools (5 Whys, Fishbone, Pareto, Kaizen).
• Support project leads in planning, monitoring progress, and preparing documentation.
• Liaise with relevant sections/units to gather system process requirements.
• Prepare system process requirements specifications.
• Manage changes to process requirements and perform impact analysis.
• Perform UAT to ensure that changes made as per requirements.
• Involvement in post implementation testing to ensure system availability and stability.

Skills

Process improvement

Requirements gathering

Stakeholder liaison

Education

Professional qualification or degree in Finance, Accounting or related disciplines

Tools

Lean Six Sigma

UAT testing

Documentation practices

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist in developing process improvement proposals using Lean/Six Sigma tools (5 Whys,Fishbone, Pareto, Kaizen).

Support project leads in planning, monitoring progress, and preparing documentation.

Liaise with relevant sections/units to gather system process requirements.

Prepare system process requirements specifications.

Manage changes to process requirements and perform impact analysis.

Perform UAT to ensure that changes made as per requirements.

Involvement in post implementation testing to ensure system availability and stability.

Job Requirements

Professional qualification or degree in Finance, Accounting or related disciplines.

2 years relevant experience.

Experience in Finance operations especially on collection/payment matters.

Preferably with sound working experience in insurance industry.