Operational Risk & Controls Coordinator

Aleta Planet Pte. Ltd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Aleta Planet Pte. Ltd. in Kuala Lumpur seeks an Operational Risk & Controls Coordinator to strengthen the control environment, formalise product governance, and support risk, audit, and compliance activities across the organisation.

You will drive governance for new product launches, enhance controls, maintain risk registers, collaborate with multiple functions, and support audits and remediation, leveraging AI and automation to improve monitoring and control effectiveness.

Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, Banking, Information Systems or other relevant disciplines.
• Minimum 4–8 years of experience in operational risk, internal controls, governance, compliance, or related fields.
• Experience in fintech, payments, financial services, or other regulated industries.
• Strong documentation discipline and sound understanding of risk and control frameworks.
• Familiarity with audits, regulatory requirements, and structured change management processes.

Responsibilities

• Drive structured product governance for new product launches and material changes
• Strengthen operational controls, including segregation of duties, maker-checker processes, and incident reporting frameworks
• Collaborate with Operations, Product, Technology, Compliance, Finance, and Risk teams to uphold governance standards
• Maintain and update risk registers, including tracking mitigation and remediation actions
• Ensure proper documentation, approvals, and go-live readiness processes are completed
• Support audits, including evidence preparation and remediation tracking
• Leverage AI and automation tools to enhance monitoring, reporting, and control effectiveness

Skills

Operational risk

Governance

Compliance

Documentation

Stakeholder mgmt

Education

Bachelor’s degree in a relevant field

Job description

We are seeking a detail-driven Operational Risk & Controls Coordinator to strengthen our control environment, formalise product governance processes, and support risk, audit, and compliance activities across the organisation.

Responsibilities

Drive structured product governance for new product launches and material changes

Strengthen operational controls, including segregation of duties, maker-checker processes, and incident reporting frameworks

Collaborate with Operations, Product, Technology, Compliance, Finance, and Risk teams to uphold governance standards

Maintain and update risk registers, including tracking mitigation and remediation actions

Ensure proper documentation, approvals, and go-live readiness processes are completed

Support audits, including evidence preparation and remediation tracking

Leverage AI and automation tools to enhance monitoring, reporting, and control effectiveness

Requirements

Bachelor’s degree in Business, Finance, Risk Management, Banking, Information Systems or other relevant disciplines

Minimum 4–8 years of experience in operational risk, internal controls, governance, compliance, or related fields

Experience in fintech, payments, financial services, or other regulated industries

Strong documentation discipline and sound understanding of risk and control frameworks

Familiarity with audits, regulatory requirements, and structured change management processes

Analytical, systems-oriented, and highly collaborative with strong stakeholder

About Aleta Planet

Founded in 2014 in Singapore by a team of professionals with strong business and technology expertise within the banking, finance and payment industries. Aleta Planet provides end-to-end technology solutions for Financial Institutions and corporates. We focus on a client-specific, solutions-oriented approach and have successfully delivered highly regulated, licensed (by Monetary Authority of Singapore) and secured leading-edge financial technology solutions to a diversified portfolio of clients.

Being a Certified Principal Member of UnionPay International, Aleta Planet enables merchants to accept over 7 billion UnionPay cards issued globally. Additionally, Aleta Planet issues UnionPay International virtual accounts to both corporate and end consumers. Account holders through our propriety in-app virtual card facility can use it to pay any of the 51 million merchants that accept UnionPay in over 179 countries as well as use UnionPay international’s bespoke cross border B2B platform to accept and make payments to China as well as the wider global UnionPay International network.

Aside being a principal member of UnionPay international, Aleta Planet is a global acquirer for Discover, Diners Club and JCB.

Furthermore, we are WeChat Pay enabled. With these comprehensive offerings, we are able to accelerate our international network expansion by leveraging Aleta Planet’s omni-channel capabilities and global reach.