Operation Executive (Online Delivery Platform)

Mtalent Business Sdn Bhd; Puchong; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

13th Month Salary Bonus

Festival Celebration

Paid Leave on Chinese New Year (one wk

Annual Leave Encashment

Medical Subsidy

Opportunity For Promotion

Job summary

MOMOYO MALAYSIA is seeking an Operations Executive to drive online delivery platform strategies and revenue across Malaysia. You will manage relationships with GrabFood, Foodpanda and ShopeeFood, optimize service terms, and lead take-away strategies for multi-store execution.

You will analyze platform data, support store training, and collaborate with marketing to plan promotions. Fresh graduates are welcome; degree in Business/Marketing preferred; Bahasa Malaysia, English and Chinese required.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 1 year of experience operating online food delivery platforms preferred.
• Fresh graduates are welcome to apply.
• Proven experience in sales, marketing, or operations within food & beverage, especially takeaway or delivery services.
• Excellent communication and interpersonal skills.
• Able to work collaboratively in a fast-paced environment and manage multiple projects.

Responsibilities

• Operate and manage major delivery platforms (GrabFood, Foodpanda, ShopeeFood) to maximize sales and brand visibility.
• Monitor performance data to track sales trends and operational efficiency; provide data-driven recommendations.
• Collaborate with marketing to create promotions and platform campaigns to boost visibility and engagement.
• Negotiate terms and commissions with delivery platforms to optimize service delivery.
• Provide training and support to store managers on takeaway strategies and platform accounts.

Skills

Communication skills

Negotiation

Team collaboration

Data analysis

Education

Bachelor’s degree in Business/Marketing

Job description

Operation Executive (Online Delivery Platform)

MOMOYO MALAYSIA IS HIRING OPERATION EXECUTIVE (ONLINE DELIVERY PLATFORM) !!

Location: Setiawalk Puchong

Job Description:

Develop comprehensive takeaway strategies tailored for various platforms to maximize sales and brand visibility.

Conduct market research to identify trends and opportunities within the takeaway sector.

Data Analysis and Monitoring:

Monitor and analyze performance data from delivery platforms to track sales trends, customer preferences, and operational efficiency.

Utilize data insights to make informed recommendations for strategy adjustments and enhancements.

Sales Enhancement:

Implement initiatives aimed at increasing takeaway sales across all stores in Malaysia, setting specific targets and metrics for success.

Collaborate with marketing teams to create promotional campaigns that boost visibility and encourage customer engagement.

Act as the primary point of contact for major delivery platforms, including GRAB, FOODPANDA, and SHOPEE, ensuring strong partnerships and smooth operations.

Negotiate terms and conditions with delivery platforms to optimize service delivery and commission structures.

Store Support and Guidance:

Provide training and support to store managers in executing takeaway strategies, ensuring consistency and alignment with overall business objectives.

Develop tailored takeaway strategies for each store, considering local market dynamics and customer preferences.

Account Registration Assistance:

Assist store teams with the registration and setup of takeaway accounts on various delivery platforms, ensuring all necessary documentation is completed and submitted accurately.

Facilitate ongoing support to ensure accounts are maintained and optimized for performance.

Job Requirements:

Bachelor’s degree in Business, Marketing, or a related field.

1 years of experience in operating online food delivery platforms (Preferred)

Fresh graduate are welcome to apply

Proven experience in sales, marketing, or operations within the food and beverage industry, particularly in takeaway or delivery services.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

Required language(s): Bahasa Malaysia, English and Chinese (Due to nature of business)

What You Will Learn：

Delivery Platform Management – Gain hands-on experience managing major food delivery platforms such as GrabFood, foodpanda, and ShopeeFood.

Sales & Business Strategy – Learn how to develop and execute sales strategies to drive takeaway and delivery revenue across multiple stores.

Data Analysis & Business Insights – Develop practical skills in analyzing sales data, customer behavior, product performance, and platform trends to make data-driven decisions.

Marketing & Promotion Planning – Collaborate with other departments to plan promotions, campaigns, vouchers, and platform activities that drive customer traffic and sales.

Commercial Negotiation – Gain exposure to negotiating commission rates, promotional packages, platform visibility, and commercial terms with major delivery platforms

• 13th Month Salary Bonus
• Festival Celebration
• Paid Leave on Chinese New Year (one week)
• Annual Leave Encashment
• Medical Subsidy
• Opportunity For Promotion