Operation Admin

PUSAT TUISYEN GENESIS ILMU; Kuala Lumpur; On-site; MYR 25,000 - 36,000; Full time

Benefits offered by this job

Well-established education center

Collaborative and dynamic environment

Opportunities for professional growth

Job summary

Jora Malaysia is seeking a capable Administrative Assistant in Kuala Lumpur to support student enrolment, staff onboarding, invoicing, and records management. You will liaise with parents and handle routine admin tasks in a fast-paced education environment.

The role requires Mandarin fluency, at least one year in admin, and strong organizational and communication skills. Proficiency in Microsoft Office is essential, with social media knowledge considered a plus.

Qualifications

• Fluency in Mandarin is mandatory to communicate with students, parents, and staff.
• Minimum 1 year of working experience in administration or a related field.
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and basic administrative software.
• Knowledge of social media management is an added advantage but not mandatory.

Responsibilities

• Student enrolment & withdrawal: Manage registrations, transfers, withdrawals; update and maintain records.
• Staff onboarding & termination: Coordinate onboarding, documentation, orientation, and exit procedures.
• Accounts & invoicing: Issue invoices, track payments, manage financial records and reconciliations.
• Social media management (provisional): Assist with basic social media updates when required.
• Parent communications: Act as main contact for parents regarding enrolments, payments, inquiries.
• SOPs, guidebooks & handbooks: Develop and maintain administrative SOPs and handbooks.
• E-invoicing & digital documentation: Implement electronic invoicing and ensure proper record-keeping.

Skills

Mandarin fluency

Organizational skills

Communication skills

Social media knowledge

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Fluency in Mandarin is mandatory to communicate effectively with Mandarin-speaking students, parents, and staff.

Minimum 1 year of working experience in administration or a related field.

Strong organizational and multitasking abilities.

Good communication and interpersonal skills.

Proficient in Microsoft Office and basic administrative software.

Knowledge of social media management is an added advantage but not mandatory.

Requirements

• Fluency in Mandarin is mandatory to communicate effectively with Mandarin-speaking students, parents, and staff.
• Minimum 1 year of working experience in administration or a related field.
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and basic administrative software.
• Knowledge of social media management is an added advantage but not mandatory.

Responsibilities

Student Enrolment & Withdrawal

• Manage student registrations, transfers, and withdrawals.
• Update and maintain accurate student records.

Staff Onboarding & Termination

• Coordinate new staff onboarding, including documentation and orientation.
• Handle staff resignations and ensure proper exit procedures.

Accounts & Invoicing

• Issue invoices, track payments, and handle fee collection.
• Manage financial records, including reconciliation and knock-offs.

Social Media Management (Provisional, Non-Mandatory)

• Assist with basic social media updates and engagement when required.

Parent Communications

• Act as the main point of contact for parents regarding enrolments, payments, and general inquiries.
• Address parent concerns and provide necessary support.

SOPs, Guidebooks & Handbooks

• Develop and maintain administrative SOPs, employee guidebooks, and student handbooks.

E-Invoicing & Digital Documentation

• Implement and manage electronic invoicing systems for smooth transactions.
• Ensure proper documentation and record-keeping for compliance purposes.

Benefits

• Be part of a well-established and growing education center
• Work in a collaborative and dynamic environment
• Opportunities for professional growth and development