Online Education Counsellor & Enrolment Guide

Private Advertiser; Subang Jaya; On-site; MYR 28,000 - 56,000; Full time

Job summary

Private Advertiser is seeking an Education Counsellor to support students and their parents online, via WhatsApp and calls. You will guide them through course selection, university options and scholarship opportunities, and assist with applications and enrolment.

You will engage with students and parents, maintain excellent communication, and travel for events when required, including weekends during peak enrolment periods.

Qualifications

• Diploma or Bachelor's degree in any field.
• Proficient in both English and Mandarin.
• Strong communication, interpersonal and counselling skills.
• Self-motivated, energetic, proactive and results oriented.
• Willing to travel and work weekends/peak periods when required.
• Comfortable engaging with students and parents outside regular hours.

Responsibilities

• Provide education counselling to students and parents through online platforms, WhatsApp, calls and other communication channels.
• Assist students in identifying suitable courses, universities and scholarship opportunities.
• Guide students throughout the university application and enrolment process.
• Follow up with prospective students and support them in achieving their educational goals.
• Participate in school visits, education fairs, recruitment events and promotional activities.
• Work towards individual student enrolment targets.
• Maintain excellent communication and customer service throughout the student journey.

Skills

Communication skills

Interpersonal skills

Counselling skills

Education

Diploma or Bachelor's Degree

Job description

Private Advertiser is seeking an Education Counsellor to support students and their parents online, via WhatsApp and calls. You will guide them through course selection, university options and scholarship opportunities, and assist with applications and enrolment.

You will engage with students and parents, maintain excellent communication, and travel for events when required, including weekends during peak enrolment periods.