Online Customer Service

Taishin Group Sdn Bhd; Petaling Jaya; Remote; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Monthly company dinner

Work from home

Job summary

Taishin Group Sdn Bhd in Malaysia is seeking a customer-focused sales representative to explain products to clients, assist with orders, and describe offerings clearly. Strong communication and interpersonal skills are essential for success.

The role is 100% work-from-home with one month training at Kota Damansara Office. Fluent English and Mandarin are required, with weekend/holiday work expected. A young and fun environment with monthly company dinners is offered.

Qualifications

• Fresh graduates encouraged to apply.
• Strong English and Mandarin communication.
• Willing to work weekends/holidays; able to work from home on weekends.

Responsibilities

• Explain company products to client.
• Assist the customer in placing order.
• Learn about products and services and describe clearly to customers.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Skills

Communication

Interpersonal skills

Negotiation skills

English Mandarin

Customer orientation

Adaptability

Weekend flexibility

Education

Fresh graduates welcome

Job description

*****3 Websites to go through before interview****

https://www.taishingroup.com/index.html

Responsibilities

• Explain company products to client.
• Assist the customer in placing order.
• Learn about products and services and describe clearly to customers.
• Excellent communication and interpersonal skills.
• Able to make friends with customers.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Requirements

• Fresh graduates are encourage to apply
• Working experience in sales/call center/retail/insurance are encouraged to apply.
• Customer-oriented with good interpersonal and communication skills (Oral and Written)
• Highly adaptable to a fast paced and dynamic environment
• Able to work during weekends and holidays (Will be able to work from home during weekends and holidays)
• Fluent communication in English & Mandarin to effectively communicate with Mandarin-speaking clients (verbal & written).
• 100% WORK FROM HOME (1 month training at Kota Damansara Office required)
• Competitive basic salary
• EPF SOSCO EIS
• Young and fun working environment
• Monthly company dinner