On-Site Photocopier & MFP Technician

Private Advertiser; Kajang; On-site; MYR 28,000 - 50,000; Full time

Job summary

Private Advertiser is seeking a capable field service technician to install, configure and service photocopier and MFP machines at customer sites. You will test installations, provide user guidance and rapidly respond to service calls to ensure machines operate reliably.

The role requires troubleshooting skills, the ability to travel to client locations, and basic IT networking knowledge. Driving licence and own transport are essential for on-site assignments.

Qualifications

• SPM/Certificate/Diploma in Electrical, Electronics, IT or related field.
• Experience in photocopier/printer servicing preferred.
• Knowledge of Canon, Ricoh, Fuji Xerox, Konica Minolta brands preferred.
• Basic knowledge of IT networking, printer drivers and scanning setup helpful.
• Good troubleshooting and problem-solving skills.
• Able to travel to customer locations and work independently.
• Valid driving licence and own transportation.

Responsibilities

• Install and set up photocopier/MFP machines at customer premises.
• Configure printer/scanner/network settings and related functions.
• Test installations to ensure proper operation.
• Provide basic user guidance and training to customers.
• Attend service calls and troubleshoot issues.
• Diagnose mechanical, electrical and software problems.
• Repair photocopier machines and replace components as needed.
• Perform scheduled preventive maintenance per service schedules.
• Complete accurate service reports after each call.
• Maintain professional communication with customers.

Skills

Troubleshooting

Customer service

Field service

Networking basics

Education

Electrical/Electronics/IT Certificate/Diploma

SPM/Certificate/Diploma

Tools

Photocopier servicing tools

Job description

Private Advertiser is seeking a capable field service technician to install, configure and service photocopier and MFP machines at customer sites. You will test installations, provide user guidance and rapidly respond to service calls to ensure machines operate reliably.

The role requires troubleshooting skills, the ability to travel to client locations, and basic IT networking knowledge. Driving licence and own transport are essential for on-site assignments.