On-Site Motion Control Specialist — Hands-On Support

Aims Motion Technology Sdn. Bhd. (Penang Office)

Penang

On-site

MYR 40,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

Training (local & overseas)

Travel allowance

Medical & PA insurance

Personal leave

Job summary

Aims Motion Penang is seeking a Technical Specialist to be a key technical resource supporting customers across multiple industrial automation product lines. You will provide first-line support, troubleshooting, installations, training, and post-sales guidance for servo motors, actuators, robotics, linear modules, drives, and controllers.

Ideal candidates hold a Diploma/Degree in Electrical & Electronics, Computer Science or Mechatronic with 1–2 years in motion control.

Qualifications

Diploma/Degree in Electrical & Electronics, Computer Science, Mechatronic.
1-2 years experience in motion control products (servo motion, PLC, HMI, robotics).
Must possess own transport and reliable communication skills.
Willing to learn new product knowledge and work independently or in a team.

Responsibilities

Provide technical support for motion and automation products including installation, configuration, testing, and troubleshooting.
Assist customers with product integration and on-site commissioning when needed.
Collaborate with Sales & Application team to ensure smooth post-sales support.
Conduct product training and demonstrations for customers and internal staff.
Manage warranty claims, repairs, and technical documentation.
Maintain strong relationships with key customers with prompt technical support.
Liaise with principals/brands for advanced technical issues or escalations.
Continuously update technical knowledge on assigned product lines.