Office Manager

ARCHETYPE AGENCY SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Duvet days

Work-from-anywhere programme

Flexible working from home

Job summary

Archetype, a global creative agency with a Kuala Lumpur office, is seeking an organised Office Manager to run day-to-day operations, including facilities, finance coordination and employee support. You will liaise with building management, vendors and internal teams to ensure a smooth, compliant workplace.

You will oversee office expenditure, onboarding/offboarding, travel arrangements and health & safety compliance, while driving process improvements and supporting a thriving culture.

Qualifications

• 2–4 years of experience in office management, office administration, workplace operations or business support.
• Strong organisational and coordination skills with the ability to manage multiple priorities and attention to detail.
• Experience coordinating finance administration, supplier invoices, payment processes, expense tracking or operational budgets.
• Confidence managing office operations, facilities, vendors and workplace services in a fast-paced environment.
• Excellent stakeholder management and communication skills across employees, suppliers and external service providers.
• Resourceful and solutions-oriented, with the ability to work independently and follow through to completion.

Responsibilities

• Oversee day-to-day operation of the Kuala Lumpur office and support workplace operations, finance coordination and employee experience.
• Manage office expenditure, supplier invoices, staff claims and payment documentation with the Finance team.
• Coordinate office vendors, building management, maintenance contractors and utilities to ensure timely services.
• Maintain accurate office records, supplier information, administrative documentation and trackers.
• Support onboarding and offboarding, coordinating office access, welcome packs and workstations.
• Arrange travel, meetings, and office logistics for employees, candidates and visitors as required.
• Support workplace health and safety, regulatory requirements and MOF/HRD Corp coordination.
• Contribute to employee engagement initiatives and office events to strengthen culture.

Skills

Organisational skills

Coordination

Stakeholder management

Communication

Documentation

Independent work

Education

Diploma in Business Administration

Degree in Human Resources

Tools

Microsoft Office

Google Workspace

Spreadsheets

Job description

At Archetype, you help clients think bigger, go further, and achieve more. With over 40 years of experience and 21 offices worldwide, you join a team of 650+ creative individuals turning ambitions into success.

Our people are the heart of our achievements. Whether you're starting out or a seasoned pro, if you take pride in your work and have bold ambitions, Archetype might be the place for you.

You are a creative thinker, problem solver, and storyteller. You thrive in a high-standard environment, where curiosity is encouraged, ambition celebrated, and kindness valued. As a self-motivated storyteller, you break new ground with strategic, creative campaigns.

We are committed to diversity, equity, and inclusion. Your unique ideas and perspectives help us do our best work and make a difference in the world.

About You

We are looking for an organised, proactive and detail-oriented Office Manager to oversee the day-to-day operations of our Kuala Lumpur office.

You take pride in creating a workplace where people have everything they need to do their best work. Comfortable managing multiple priorities, you bring structure, consistency and attention to detail across office operations, finance coordination, vendor management and employee support.

You are commercially aware and naturally solutions-oriented. Whether coordinating supplier payments, supporting onboarding, liaising with building management or organising workplace initiatives, you are confident working independently while ensuring nothing falls through the cracks. You understand that operational excellence depends on strong organisation, timely follow-up and accurate documentation.

You thrive in a fast-paced agency environment where no two days are the same. You enjoy collaborating with colleagues across different teams, building trusted relationships with suppliers and service providers, and continuously looking for ways to improve how the office operates.

What You Do

As an Office Manager, you ensure the smooth day-to-day operation of our Kuala Lumpur office while supporting workplace operations, finance coordination and employee experience.

You oversee the day-to-day running of the office, ensuring facilities, meeting rooms, pantry, equipment and shared spaces are maintained to a high standard.

You manage office expenditure, supplier invoices, staff claims and payment documentation, coordinating closely with the Finance team to ensure accurate and timely processing.

You coordinate office vendors and service providers, including building management, maintenance contractors, utilities, travel providers and other operational partners, ensuring services are delivered efficiently and issues are resolved promptly.

You maintain accurate office records, supplier information, administrative documentation and operational trackers, ensuring information remains organised, current and compliant.

You support employee onboarding and offboarding by coordinating office access, welcome packs, workstations, office assets and administrative requirements.

You coordinate travel arrangements, meetings, office logistics and workplace administration for employees, candidates and visitors where required.

You support workplace health and safety, government compliance and regulatory requirements, including the coordination of MOF certification, HRD Corp accreditation and other statutory documentation.

You contribute to employee engagement initiatives, office events, celebrations and workplace activities that strengthen our culture and employee experience.

You identify opportunities to improve office operations, administrative processes and workplace efficiency while supporting operational projects and continuous improvement initiatives.

What You Offer

2–4 years of experience in office management, office administration, workplace operations or business support.

Strong organisational and coordination skills, with the ability to manage multiple priorities while maintaining exceptional attention to detail.

Experience coordinating finance administration, supplier invoices, payment processes, expense tracking or operational budgets.

Confidence managing office operations, facilities, vendors and workplace services in a fast-paced environment.

Excellent stakeholder management and communication skills, with the ability to build positive working relationships across employees, suppliers and external service providers.

Resourceful and solutions-oriented, with the confidence to work independently and follow through on operational matters until completion.

Strong documentation and record management skills, ensuring information remains accurate, organised and up to date.

Proficiency in Microsoft Office, Google Workspace and spreadsheet-based trackers.

Experience supporting employee onboarding, workplace events or employee engagement initiatives would be advantageous.

Diploma or degree in Business Administration, Human Resources or a related discipline.

Experience working within a communications, marketing or creative agency environment is preferred.

Why Choose Archetype

At Archetype, we believe the best work attracts the best clients and builds the best people. You will work alongside ambitious, high-calibre colleagues who push one another to raise the bar. We create the environment and opportunity for you to grow your craft, take ownership of your work and accelerate your career.

Opportunity to work with colleagues from 21 offices worldwide, gaining diverse perspectives and experiences.

Be part of an organisation that prioritises diversity, equity and inclusion, ensuring a welcoming and inclusive workplace for all.

Access to ongoing learning and development opportunities to enhance your skills and grow your career.

Access to coaching and development programmes to support your professional growth and success.

A team that values curiosity, ambition and kindness, fostering a supportive and inspiring work environment.

Robust wellbeing initiatives that support your professional and personal development.

Take advantage of duvet days for those moments when you need a spontaneous break to rest and rejuvenate.

Enjoy the flexibility to work from home and participate in Archetype's work-from-anywhere programme.