Office Admin Manager (Office Operations & Business Support)

DTC Academy Sdn. Bhd.; Kuala Lumpur; Sur place; MYR 90 000 - 120 000; Plein temps

Résumé du poste

dtcpay is seeking an experienced Office Admin Manager to lead office operations and business support on-site in Malaysia. The role covers facilities, vendor management, policy enforcement, events, travel logistics, and procurement, with a focus on improving processes and ensuring efficiency.

Mandarin and English proficiency is preferred, and candidates with 5+ years in similar roles are favored. You will also support the Country Manager with government grant applications and cross-department

Qualifications

• At least 5 years of relevant experience in executive support, office operations, or administrative management.
• Diploma or Bachelor’s Degree in Business Administration, Management, or related field.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• Ability to speak Mandarin and English preferred.

Responsabilités

• Oversee day-to-day office operations, facilities, supplies, equipment and vendor relationships.
• Implement and enforce office policies, procedures and guidelines; coordinate maintenance, security and safety.
• Handle administrative functions including mail, documentation and scheduling; plan office events.
• Oversee pantry replenishment and ensure adequate stock levels.
• Coordinate procurement of office supplies and equipment, including sourcing and quotations.
• Coordinate travel logistics for local and regional members; negotiate hotel and travel rates.
• Act as PIC for employee hostel arrangements; liaise with agents and landlords on tenancy matters.
• Assist in government grant applications and related submissions; support Country Manager in operations.

Connaissances

Executive support

Office operations

Administrative management

Multitasking

Microsoft Office

Formation

Diploma or Bachelor's in Business Administration/Management

Outils

MS Office

Description du poste

Office Admin Manager (Office Operations & Business Support)

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

Work Arrangement:Fully On-site

What You’ll Do

What You'll Do:

Office Administration & Operations (70%)

Oversee day-to-day office operations, facilities, supplies, equipment and vendor relationships to maintain a productive and organized work environment

Implement and enforce office policies, procedures and guidelines, and coordinate office maintenance, security and workplace safety requirements

Handle administrative functions including mail, documentation and scheduling, and plan office events such as weekly tea breaks and festive celebrations

Oversee pantry replenishment and ensure adequate stock levels

Manage procurement of office supplies and equipment, including sourcing, quotation and allocation

Coordinate business travel logistics, including flight and hotel bookings for local and regional members, and negotiate corporate rates with hotels and travel vendors

Act as PIC for employee hostel arrangements, and liaise with agents and landlords on tenancy and maintenance matters

Process Improvement & Administration

Identify operational gaps and drive continuous improvement initiatives

Develop and maintain admin SOPs to ensure consistency and compliance

Manage monthly expense tracking, invoice processing, and budget monitoring for admin-related expenditures

Business & Grant Support to Country Manager (30%)

Assist in coordinating and preparing documentation for government grant applications and related submissions to relevant agencies

Assist the Country Manager in general business operations, administrative follow-ups and cross-department coordination

Support the Country Manager in government liaison, including preparing documents and submissions, corresponding with relevant authorities and following up on applications and requirements.

Ability to speak and write in Mandarin and English is preferred to effectively communicate with our diverse client base and stakeholders.

At least 5 years of relevant experience in executive support, office operations, or administrative management, preferably in a fast-growing company.

Diploma or Bachelor’s Degree in Business Administration, Management, or related field.

Experience in office management or administrative operations is preferred.

Strong organizational skills with the ability to multitask in a fast-paced environment.

Able to work independently with minimal supervision.

Team player with a positive, professional attitude.

Proficient in Microsoft Office (PowerPoint, Excel, Word).

High level of integrity, responsibility, and reliability.

dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency. Our client's customers benefit from frictionless payment experiences, whether they are using our award-winning POS+ terminal in-store or using our online checkout solution.

Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services. We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.

dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency. Our client's customers benefit from frictionless payment experiences, whether they are using our award-winning POS+ terminal in-store or using our online checkout solution.

Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services. We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.