Offering Manager - Row CDU (VTM Products)

Vertiv Co; Malaysia; On-site; MYR 180,000 - 320,000; Full time

Job summary

Vertiv Co is seeking a Liquid Cooling – Product Offering Manager for Asia to own the end-to-end lifecycle of CDU products, including strategy, pricing, and profitability. You will bridge engineering with market needs, lead cross-functional teams, and develop compelling product narratives and collateral for sales.

The role requires 5–10+ years in product management within data center cooling, HVAC, or liquid cooling, plus a strong track record in roadmap execution and market analysis.

Qualifications

• Bachelor's degree in Engineering (Mechanical or Thermal) or Business.
• 5–10+ years of experience in product management, with a background in data center cooling, HVAC, or liquid cooling technologies.
• Strong technical understanding of liquid-to-liquid and liquid-to-air cooling systems, fluid dynamics, and heat exchangers.
• Experience with New Product Development (NPD) processes.

Responsibilities

• Define and maintain the long-term roadmap for CDU products, aligning with market trends in AI, HPC, and sustainability goals.
• Conduct competitor analysis and gather customer feedback to identify requirements for new features or products.
• Manage the entire product lifecycle from conceptualization and development to launch and phase-out, ensuring profitability and market relevance.
• Develop business cases for new products, set pricing strategies, and manage product line profitability, including volume forecasts and margin analysis.
• Act as the SME on CDU technology, translating complex features into clear value propositions for marketing and sales.

Skills

Product management

Data center cooling

HVAC

Liquid cooling

NPD processes

Roadmap development

VoC analysis

Cross-functional leadership

Education

Bachelor's degree in Engineering (Mechanical or Thermal) or Business

Job description

Liquid Cooling – Product Offering Manager (Asia)

Position Summary/Objectives of Incumbent:

A Liquid Cooling – Product Offering Manager is responsible for the end-to-end lifecycke, strategic direction and commercial success of Liquid Cooling products within Data Center environments. They bridge the gap between technical engineering teams and market needs, focusing on high-density cooling solutions like CoolChip.

Responsibilities:

• Product Strategy and Roadmap Development: Define and maintain the long-term roadmap for CDU products, aligning them with market trends in AI, high-performance computing (HPC), and sustainability goals.
• Market Analysis and "Voice of Customer" (VoC): Conduct competitor analysis and gather customer feedback to identify requirements for new features or products, ensuring the offering meets specific industry needs.
• Product Lifecycle Management: Manage the entire product lifecycle from conceptualization and development to launch and eventual phase-out, ensuring profitability and market relevance.
• Business Case and Financial Ownership: Develop business cases for new products, set pricing strategies, and manage product line profitability, including volume forecasts and margin analysis.
• Technical Product Positioning: Act as the subject matter expert (SME) on CDU technology, providing technical insights to cross-functional teams and translating complex technical features into clear value propositions for marketing and sales collateral.
• Cross-functional Leadership: Collaborate with engineering, R&D, manufacturing, quality, and sales teams to ensure successful product development and on-time delivery.
• Sales Enablement and Support: Create sales tools, presentations, competitive comparisons, and white papers. Provide SME (Subject Matter Expert) training program and act as a technical escalation point for complex client opportunities.
• Regulatory Compliance: Ensure products comply with industry standards and safety regulations

Employees reporting to Incumbent

• Nil (Individual Contributor)

Main contacts within Company

• R&Ds, Sales & Pre-Sales Team, Asia Product & Solution team, Pricing, Supply Chain, Planner, Channel Team, Quality, Supply Chain and Service Team

Main contacts outside the Company

• Channel Partners, Customers, Contractors, Strategic partners, Consultant, & Government Agencies.

Education/Qualification:

• Bachelor's degree in Engineering (Mechanical or Thermal preferred) or Business
• 5–10+ years of experience in product management, with a strong preference for background in data center cooling, HVAC, or liquid cooling technologies.
• Strong technical understanding of liquid-to-liquid and liquid-to-air cooling systems, fluid dynamics, and heat exchangers.
• Experience with New Product Development (NPD) processes.

Specialist Knowledge:

Deep understanding of:

• Loop Management: Separation of facility water loops (FWS) from technology cooling loops (TCS).
• Coolant Quality: Filtration requirements and water chemistry management to protect server components.
• Control Systems: Precision regulation of flow, pressure, and temperature to prevent condensation and overheating

Practical Experience:

• Proven track record of taking complex hardware products from concept to market launch
• Experience developing multi-year product roadmaps and data-driven business cases that align with market shifts like AI-driven rack densities
• Hands-on experience or deep technical familiarity with Liquid Cooling CDUs, and secondary loop (TCS) management

Personal Characteristics:

• Holistically system mindset on entire data center ecosystem.
• Confidence to commit to a roadmap or pricing strategy even market standards are evolving.
• Persuasive communication skills, “translator” between deep-level engineering and commercial decision making.
• Obsessive focus on reliability and quality standards.
• Learning agility and the ability to stay abreast of technology trends and competitive landscape.
• Display strong communication and teamwork attributes working with internal and external stakeholders

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.