OD/TPPD Claims, Manager

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

MSIG Insurance (Malaysia) Bhd Registration No is seeking candidates for a position focused on overseeing departmental staff performance and claims management. The role involves assisting the Head of Department in loss prevention activities, reviewing claims, and providing client feedback.

The ideal candidate should be a Degree or Diploma holder with relevant insurance qualifications and preferably have 3 years of experience in the industry. Strong communication and interpersonal skills are essential.

Qualifications

• 3 years relevant working experience preferred.
• Strong communication skills, both written and spoken.
• Excellent interpersonal skills.

Responsibilities

• Assist HOD and oversee department staff performance.
• Supervise and process claims and recoveries.
• Monitor outstanding claims for quality settlement.
• Assist in loss prevention activities.

Skills

Good communication

Interpersonal skills

Education

Degree / Diploma holder and relevant insurance qualifications

Job description

Responsibilities

• Assist HOD and oversee the performance of the department staff and provide opportunities for their personal and professional development through effective guidance, coaching and counselling.
• Oversee, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for quality claims settlement.
• Assist HOD in regard to loss prevention activities and claims handling manual.
• Provide feedback to Business Units on specific important issues on claims handling.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.

Job Requirements

• Degree / Diploma holder and relevant insurance qualifications.
• Preferably 3 years relevant working experience.
• Good communication, written and spoken.
• Interpersonal skills.