Network Operations Center Engineer

Perwira Energy; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Perwira Energy Sdn Bhd, a Malaysian telecommunications engineering company, is seeking a Network Operations Center (NOC) Engineer stationed in Petaling Jaya to monitor network performance and availability, respond to alerts, and perform first- and second-level troubleshooting to ensure service quality.

You will coordinate with internal teams, vendors, and field engineers to resolve incidents within defined SLAs, maintain incident/change/configuration records, and support security controls while

Qualifications

• Experience in NOC and network administration, monitoring, and incident handling.
• Strong troubleshooting and root cause analysis skills.
• Foundational network security knowledge and best practices.
• Diploma or degree in a relevant field.

Responsibilities

• Monitor network performance and availability; respond to alerts.
• Perform first- and second-level troubleshooting; escalate incidents.
• Coordinate with internal teams, vendors, and field engineers to resolve problems within SLAs.
• Maintain incident, change, and configuration records.
• Support network security controls, maintenance, and upgrades.
• Generate operational reports; contribute to process improvements.

Skills

NOC operations

Network administration

Troubleshooting

Security basics

TCP/IP & routing

Communication

CCNA

Education

Diploma or Degree in Telecommunications / Computer Science / Electrical/Electronic Engineering

CCNA certification

Tools

SNMP Monitoring

Ticketing systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Company Description

Perwira Energy Sdn Bhd is a Malaysian telecommunications engineering company founded in 2019, focused on designing, deploying, and maintaining advanced network infrastructure. The company delivers end-to-end engineering solutions that support reliable, high-performance connectivity for modern digital needs. Its expertise spans telecom network rollout, in-building coverage (IBC), fiber optic infrastructure, and civil, mechanical, and electrical (CME) works. Perwira Energy collaborates closely with clients, vendors, and partners to ensure projects meet technical standards, timelines, and operational requirements. The organization is committed to quality, safety, and continuous improvement, building dependable networks that drive connectivity, growth, and progress.

Role Description

This is a full-time, on-site role for a Network Operations Center (NOC) Engineer based in Petaling Jaya. The NOC Engineer will monitor network performance and availability, respond to alerts, and proactively identify issues affecting connectivity and service quality. The role involves performing first- and second-level troubleshooting, escalating complex incidents, and coordinating with internal teams, vendors, and field engineers to resolve problems within defined service levels. The engineer will manage routine network administration tasks, apply standard operating procedures, and maintain accurate incident, change, and configuration records. Additional responsibilities include supporting network security controls, assisting with planned maintenance and upgrades, generating operational reports, and contributing to process improvements for greater reliability and efficiency.

Qualifications

• Candidates should possess strong Network Operations Center (NOC) and Network Administration skills, including monitoring, incident handling, and configuration management.
• Candidates should possess solid Troubleshooting and Technical Support skills to diagnose issues, perform root cause analysis, and restore services effectively.
• Candidates should possess foundational Network Security skills, including basic understanding of firewalls, access control, and secure network practices.
• Relevant academic background such as a diploma or degree in Telecommunications, Computer Science, Electrical/Electronic Engineering, or a related field.
• Familiarity with common networking technologies and tools (e.g., TCP/IP, routing and switching, SNMP monitoring, ticketing systems).
• Strong analytical and problem-solving abilities, attention to detail, and capability to work within defined procedures and service levels.
• Effective communication skills and ability to collaborate with cross-functional teams, vendors, and clients.
• Willingness to work in shift rotations, including nights or weekends, as required for continuous network operations.
• Industry certifications such as CCNA or equivalent are an advantage.