Network Management Center Lead – Logistics & Data

Expeditors (M) Sdn Bhd; Bayan Lepas; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Job summary

Expeditors (M) Sdn Bhd is a global logistics company that emphasizes professionalism, leadership, and a customer-service-driven culture. We promote from within and maintain a strong retention rate through a structured development program.

The role focuses on customer engagement, data integrity, and team management within a dynamic environment in Penang. You’ll plan and execute initiatives that deliver tangible benefits to customers, Expeditors, and internal stakeholders.

Qualifications

• Bachelor’s degree in Business, Supply Chain/Logistics, Finance, Economics or related field, or equivalent.
• At least two years of experience working at Expeditors, or a similar corporate environment
• Exceptional customer service, presentation, research, verbal and written communication
• Effective interpersonal skills, including listening and clear, concise communication
• Preferred qualifications in supply chain management or logistics (IATA/FIATA)

Responsibilities

• Establish complete awareness of customer needs and provide timely responses in operations calls.
• Validate accurate data for shipments and manage EDI transmissions and reporting.
• Develop and monitor team documentation (time worked, vacation, WFH, training) for compliance.
• Plan, execute, and validate initiatives with managers and stakeholders for measurable benefits.
• Understand and communicate the P&L impact including SPD, EPS, costs vs revenue.

Skills

Customer service

Communication

Interpersonal skills

Presentation

Education

Bachelor’s degree in Business, Supply Chain/Logistics, Finance, Economics or related field

IATA/FIATA (preferred)

Job description

Expeditors (M) Sdn Bhd is a global logistics company that emphasizes professionalism, leadership, and a customer-service-driven culture. We promote from within and maintain a strong retention rate through a structured development program.

The role focuses on customer engagement, data integrity, and team management within a dynamic environment in Penang. You’ll plan and execute initiatives that deliver tangible benefits to customers, Expeditors, and internal stakeholders.