MY - Product Management Intern

GREENPEACE SEA FOUNDATION; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

Greenpeace Southeast Asia in Kuala Lumpur is offering a Product Management Intern role focused on consolidating the product and tools ecosystem and helping optimize CRM and related systems. You will gain hands-on exposure to CRM operations and cross-team workflows.

The role requires analytical thinking, comfort with ambiguity, and the ability to turn research into actionable outputs, with a focus on improving data architecture and system documentation.

Qualifications

• Foundational understanding of CRM, web analytics, and digital platform management.
• Familiarity with tools like HubSpot, WordPress, Mixpanel, or Google Tag Manager is a strong advantage.
• Strong skills in written and spoken English.
• Business Analysis Skills: problem structuring and data-driven recommendations.
• Collaborative mindset to work across regional and country teams.

Responsibilities

• Audit digital tools across the region to identify overlaps and gaps.
• Develop a consolidation assessment and prioritised roadmap with justification.
• Research alternative platforms or upgrades where current tools are lacking.
• Assist in auditing CRM configurations and documenting findings clearly.
• Contribute to building Greenpeace Malaysia's supporter data architecture.

Skills

CRM systems understanding

Data analytics thinking

Business analysis

Team collaboration

English proficiency

Education

Information Systems degree

Business Analytics

Product Management

Communications

Tools

HubSpot

WordPress

Mixpanel

Google Tag Manager

Job description

About Greenpeace

Founded in 1971, Greenpeace gives voice to a fragile Earth by promoting solutions, advocating change, and inspiring action. The organisation has employed non-violent methods to campaign for environmental justice since its inception. Greenpeace operates globally through a network of independent national and regional entities across over 40 countries with Greenpeace International based in Amsterdam.

Greenpeace in Southeast Asia

Greenpeace Southeast Asia (GPSEA) offers dynamic and meaningful opportunities for professional growth. It is driven by a diverse and committed team who uphold the highest professional standards of the world’s leading environmental campaigning organization. By working alongside passionate and skilled colleagues, you will help to tackle some of the planet’s most urgent environmental challenges,

Operating from our offices in Bangkok, Jakarta, Kuala Lumpur, and Manila, we lead globally significant campaigns shaped by regional and national contexts, offering challenging opportunities to address pressing ecological issues. We are financially supported by tens of thousands of people across the region. To remain independent we have a policy of not accepting funding from companies and governments and therefore only accept donations from individuals and private foundations.

Product Management Intern

The intern's primary focus will be on two things: assessing and consolidating the team's product and tools ecosystem and supporting the optimization of CRM and other systems. Alongside this, they'll get hands‑on exposure to CRM operations and cross‑team systems work. This role suits someone who thinks analytically, is comfortable with ambiguity, and can turn structured research into clear, actionable outputs.

Key Duties

Product Stack Consolidation & Assessment

• Support Regional Journey Coordinator in conducting a full audit of the digital tools and platforms currently in use across the region to identify overlaps, redundancies, integration gaps, and usage levels across the tech stack.
• Develop a consolidation assessment and recommend a prioritised consolidation roadmap with clear rationale for each decision.
• Research alternative platforms or upgrades where current tools are falling short.

CRM & Systems Support

• Assist in auditing CRM configurations, such as list segmentation, contact hygiene, workflow logic, while documenting findings clearly.
• Support the setup and testing of CRM automations and workflow improvements under the guidance of the Regional Journey Coordinator.

Data Architecture Support

• Work alongside the Regional Journey Coordinator, Integrated Engagement Manager, and Database Manager on building Greenpeace Malaysia's supporter data architecture
• Bring business analysis thinking to data decisions: asking the right questions about what data is needed, why, and what downstream reporting or segmentation it needs to support.
• Identify data quality issues, gaps, and opportunities to improve how supporter data is captured, structured, and used across the ecosystem.

Qualifications and Additional Attributes

• Educational Knowledge
• Foundational understanding of CRM systems, web analytics, and digital platform management.
• Familiarity with tools like HubSpot, WordPress, Mixpanel, or Google Tag Manager is a strong advantage.
• Strong skills in written and spoken English.
• Business Analysis Skills
• Strong structured thinking: able to break down a problem, identify root causes, and build a logical path to resolution.
• Comfortable producing product assessments, consolidation frameworks, and system documentation that others can act on.
• Data-literate: can read analytics, interpret CRM metrics, and use data to support recommendations rather than just describe what happened.
• Teamwork & Initiative
• Collaborative mindset with the ability to work across regional and country teams.
• Proactive and structured: comfortable managing tasks, flagging blockers early, and iterating on solutions.
• Commitment to Greenpeace's mission and a genuine interest in using digital systems for social impact.

Field of study

Degree holder in Information Systems, Business Analytics, Product Management, Communications, or related fields.

Place of work

Menara Sentral Vista, Brickfileds Kuala Lumpur

Schedule of Work

The Intern is expected to be contactable at all times during normal hours of work, specifically between 9.00am to 6.00pm, Mondays to Fridays.

Deadline of application

31 August 2026