[MY] Dynamics 365 CE Consultant

Nigel Frank International; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Job summary

Nigel Frank International is seeking a Functional Business Consultant with expertise in Dynamics 365 CE to optimize operations and enhance customer engagement from our Malaysia base. You will identify business needs and implement CE-driven solutions that boost performance and efficiency across projects.

You will gather requirements, configure CE, train users, and collaborate with cross-functional teams to ensure smooth adoption and measurable improvements in processes and outcomes.

Qualifications

• Proven experience with Dynamics 365 CE and its configuration.
• Strong ability to gather and analyze business requirements.
• Familiarity with CRM best practices and improvement strategies.
• Experience in user training and support for system adoption.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Identify business needs and propose Dynamics 365 CE solutions.
• Collaborate with cross-functional teams to facilitate system adoption.
• Configure and optimize Dynamics 365 CE to improve processes.
• Deliver user training and ongoing support to ensure effective usage.

Skills

Dynamics 365 CE

Requirements gathering

CRM best practices

User training & support

Stakeholder communication

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A growing company is seeking a Functional Business Consultant with expertise in Dynamics 365 CE to enhance operational workflows and ensure customer engagement effectiveness. This role is crucial in identifying the organization's business needs and implementing solutions that drive performance and efficiency within projects. You will collaborate with cross-functional teams to facilitate system adoption and optimize processes.

• Proven experience with Dynamics 365 CE and its configuration
• Strong ability to gather and analyze business requirements
• Familiarity with CRM best practices and improvement strategies
• Experience in user training and support for system adoption
• Excellent communication skills for stakeholder engagement

This is a full-time position based in an onsite environment. Core benefits include Medical Insurance. If you have a passion for driving functional excellence and enjoy working collaboratively on impactful projects, consider applying for this role.