Murex Senior Support Specialist (Treasury)

Hong Leong Bank; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Job summary

Hong Leong Bank is seeking a senior Murex support specialist to provide expert technical and functional assistance for core Murex and treasury systems in Malaysia. You will ensure smooth EOD/SOD batch execution, robust interface integration, and proactive system tuning across SIT/UAT and production environments.

The role requires 5–8 years of direct Murex/treasury experience, deep knowledge of FO configurations, OSP, MXML, and strong SQL/Oracle skills.

Qualifications

• 5–8 years of direct technical experience supporting Murex or core Treasury platforms.
• Solid understanding of Treasury products (FX, Money Market, Fixed Income, Interest Rate Swaps, Bond, Equities) and post‑trade processing workflows.
• Experience with SIT/UAT testing cycles and Production Change Requests (CRs).

Responsibilities

• Provide senior-level technical and operational support for Murex Front Office configurations across Treasury operations.
• Manage and optimize background processing services, including OSP, service threads, and load balancing across servers.
• Oversee EOD/SOD batch sequences and schedule dependencies with enterprise tools (Control-M or Zena).
• Maintain and troubleshoot interfaces between Murex and downstream applications; support SFTP connections and related infrastructure.
• Coordinate production deployments and ensure security governance, access control, and proper documentation.

Skills

Murex Architecture

Unix/Linux Shell

Oracle SQL

Batch Scheduling

SFTP/SSH Connectivity

Release & Testing Governance

Treasury Domain Knowledge

Education

Bachelor's Degree in Computer Science/IT/Software Engineering

Tools

Murex

Control-M

Zena

Oracle DB

Job description

If you are looking to excel and make a difference, take a closer look at us… Overview: The Murex Senior Support Specialist provides senior-level technical, functional, and operational support for core Murex and treasury systems. The incumbent is responsible for ensuring smooth End-of-Day (EOD) and Start-of-Day (SOD) batch execution, robust downstream interface integration, proactive system tuning, and the successful execution of major technical refreshes, environment setups, and SIT/UAT testing cycles.

Responsibilities

Murex Application Support & System Tuning

• Deliver specialized technical support for Murex Front Office (FO) configurations and functional modules across Treasury operations.
• Manage and optimize background processing services, specifically OSP (Processing Organizer / Fast Mode), service threads, and load balancing across application servers.
• Conduct root-cause analysis for complex application issues, performance bottlenecks, and service disruptions to ensure high availability and application health.

Database Maintenance & Purging Operations

• Author, review, and execute technical runbooks for critical maintenance tasks, including MXML Transaction Purging, trade purge.
• Coordinate script compilations and resolve post-health-check findings following major system operations or upgrades.
• Collaborate closely with Database Administrators (DBAs) on Oracle database maintenance, including undo tablespace tuning, tablespace release management, and SQL query performance optimization.

Batch Management & Job Scheduling

• Oversee Core End-of-Day (EOD) and Start-of-Day (SOD) sequence runs to ensure timely completion of daily processing cycles.
• Configure, monitor, and troubleshoot batch job dependencies using enterprise scheduling tools such as Control-M or Zena in coordination with GTI Batch Management.
• Resolve batch execution constraints, script failures, and data file transfer delays across SIT, UAT, and Production environments.

Interface Management & Downstream Integration

• Maintain, configure, and troubleshoot interface connections between Murex and downstream consumer applications.
• Manage specialized interface configurations, including Singapore (SG) source code testing, and downstream pipeline flows.
• Support key downstream integration channels, such as Singapore Related Apps, Host and Warehouse.
• Oversee SFTP configurations and directory structures across target interface locations.

Testing Cycles, Environment Ownership & Technical Refreshes

• Drive environment readiness and technical execution for SIT and UAT cycles for projects.
• Manage environment infrastructure setups, including Control-M job scheduling, Tectia SFTP connections, OTEL monitoring, and STP interfaces
• Enforce script-level file formatting standards in interface files delivered to downstream systems.
• Coordinate Production Change Requests (CRs) and deployment tracking to ensure defect fixes and enhancements are deployed seamlessly into production environments.

Access Control, Governance & System Audits

• Enforce security protocols and privileged access controls governance for Dev/SIT/UAT and Production/Pre-Prod environments.
• Lead annual IT housekeeping exercises, user access reviews, and audit compliance reviews across Treasury systems.
• Maintain complete operational documentation, technical runbooks, disaster recovery (DR) guides, and standard operating procedures (SOPs).

Skills & Experience

• Murex Application Architecture: Comprehensive functional and technical knowledge of Murex modules, Front Office (FO) setup, OSP, Fast Mode, MXML Exchange, and Datamart reporting.
• Operating Systems & Shell Scripting: Advanced expertise in Unix/Linux shell scripting (.sh), command-line utilities, and text processing tools.
• Database & Querying: Strong proficiency in Oracle database concepts, SQL query optimization, tablespace maintenance, and execution of database purging routines.
• Batch Scheduling Tools: Hands‑on operational experience with enterprise job schedulers such as Control-M or Zena.
• Secure File Transfer & Connectivity: In‑depth knowledge of secure transfer protocols (SFTP, SSH), directory path structures, and network connectivity troubleshooting.
• Release & Testing Governance: Demonstrated experience in handling multi‑cycle SIT/UAT testing, major technical refreshes, Production Change Requests (CRs), and release deployment tracking.
• Education: Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related quantitative discipline.
• Experience: 5 to 8 years of direct technical experience supporting Murex or core Treasury platforms within a banking or financial services organization.
• Domain Knowledge: Solid understanding of Treasury products (FX, Money Market, Fixed Income, Interest Rate Swaps, Bond, Equities, Collateral Management) and post‑trade processing workflows.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our Digital at the Core ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB's operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB's ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.