Contractor - Personal Financial Services (Tester)

Hong Leong Bank; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank, a leading financial institution in Malaysia, is seeking an IT Business Analyst to enhance or maintain existing application systems across the bank and its affiliates. You will provide development support and training as required.

Key responsibilities include scoping business requirements with users, maintaining process rules, and ensuring go-live readiness through rigorous testing and documentation, with user sign-off at each stage.

Responsibilities

• To conduct business requirements scoping with the business users and to develop the Business Requirements for sign off
• To at least maintain the defined company’s rules across all processes and to provide in depth technical expertise to ensure quality deliverable
• Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users
• Analyze business issues and recommends best practices and technical expertise and solves complex problems by applying innovative solutions
• UAT preparation and planning prior to UAT execution; i.e.to develop UAT strategy and approach paper as accordance to the proper testing methodology
• To prepare and review Business Scenario and test scripting in ensuring they are in line with the business requirements
• To conduct the review sessions with the users to ensure acceptance and signed off by users
• To conduct User Acceptance Testing (UAT), Regression Test and Operation Readiness Test. To document test results for user review and obtain sign off
• Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users

Job description

If you are looking to excel and make a difference, take a closer look at us…

(A) SCOPE OF WORK

• 1. To provide enhancement or maintenance services to all existing application systems used within Hong Leong Bank or Hong Leong Bank’s Affiliates.
• 2. To provide development support and training services for all applications as and when required by Hong Leong Bank.
• 3. Other work as mutually agreed and consistent with provision of computing services to Hong Leong Bank.

(B) RESPONSIBILITIES

• a. To conduct business requirements scoping with the business users and to develop the Business Requirements for sign off;
• b. To at least maintain the defined company’s rules across all processes and to provide in depth technical expertise to ensure quality deliverable.
• c. Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users.
• d. Analyze business issues and recommends best practices and technical expertise and solves complex problems by applying innovative solutions.
• e. UAT preparation and planning prior to UAT execution; i.e.to develop UAT strategy and approach paper as accordance to the proper testing methodology.
• f. To prepare and review Business Scenario and test scripting in ensuring they are in line with the business requirements.
• g. To conduct the review sessions with the users to ensure acceptance and signed off by users.
• h. To conduct User Acceptance Testing (UAT), Regression Test and Operation Readiness Test. To document test results for user review and obtain sign off.
• i. Ensure best practices are in place and ensure all customization documents are of absolutely “must have” for go-live and be signed off by users.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.