Assistant Manager - Payments, Partnerships, Fintech & Ecosystems (Business Intelligence & Reporting Analyst)

Hong Leong Bank; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Hong Leong Bank in Malaysia seeks a data-driven analytics professional to coordinate regulatory and management reporting, consolidate data feeds, and build analytical models for portfolio optimization.

You will design SQL/Power BI dashboards, ensure on-time submissions, govern data with auditable trails, and liaise with data providers to validate assumptions and improve automation across reporting workflows.

Responsibilities

• Regulatory & Management Reporting: Prepare, consolidate, and submit routine departmental management reports and statutory/regulatory reports to external regulators and payment networks, ensuring accuracy and full compliance with reporting guidelines.
• Data Extraction & Reconciliation: Extract raw merchant transaction feeds and perform rigorous data validation — reconciling MCCs, postcodes, settlement dates, and transaction volumes, and identifying duplicates or anomalous records.
• Portfolio Analytics & Business Modelling: Build and maintain analytical models to support portfolio optimization — merchant segmentation, yield and pricing analysis, forecasting, and scenario/what-if modelling.
• Dashboards & Self-Service Reporting: Design and maintain SQL/Power BI-driven dashboards giving business leads real-time visibility into merchant trends, portfolio health, and yield performance.
• UAT & New Reporting/Model Setup: Lead User Acceptance Testing for new internal reporting or analytical models, validating data definitions and logic against IT source files.

Skills

SQL

Power BI

Python

Tools

SQL

Power BI

Python

Job description

Functional (job responsibilities)

• Regulatory & Management Reporting: Prepare, consolidate, and submit routine departmental management reports and statutory/regulatory reports to external regulators and payment networks (e.g. BNM, PayNet), ensuring accuracy and full compliance with reporting guidelines.
• Data Extraction & Reconciliation: Extract raw merchant transaction feeds and perform rigorous data validation — reconciling Merchant Category Codes (MCC), postcodes, settlement dates, and transaction volumes, and identifying duplicate or anomalous records.
• Portfolio Analytics & Business Modelling: Build and maintain analytical models to support portfolio optimization — merchant segmentation, yield and pricing analysis, acquiring/remittance volume forecasting, and scenario/what-if modelling to inform business line strategy and target-setting.
• Dashboards & Self-Service Reporting: Design and maintain SQL/Power BI-driven dashboards giving business leads real-time visibility into merchant trends, portfolio health, and yield performance, reducing reliance on manual ad-hoc requests.
• UAT & New Reporting/Model Setup: Lead User Acceptance Testing (UAT) for new internal reporting, regulatory requirements, or analytical models, validating data definitions and logic against source files from IT.

Managerial (team/group responsibilities)

• On-Time Delivery: Manage reporting and analytics calendars to guarantee 100% on-time submission for internal deadlines, external regulatory bodies, and business review cycles.
• Clearance & Approval Governance: Manage end-to-end clearance of working files, models, and evidence packages through internal Checkers, Compliance, Operational Risk, and Head of Department for necessary approvals prior to final submission.
• Data Sourcing & Stakeholder Liaison: Proactively liaise with data providers (Card MIS, IT, Group Operations, external vendors) to acquire source files, resolve data issues, and validate assumptions.

Organizational (organizational responsibilities)

• Process Automation: Identify manual processes across reporting and analytics workflows and introduce automation (SQL, Power BI, Python where applicable) to reduce preparation time and error rates.
• Governance & Audit Trail: Maintain complete, auditable archives of working files, models, methodology notes, email approvals, and submission receipts.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.