Multilingual E-commerce Support Specialist

Jobstreet Malaysia; Selangor; On-site; MYR 33,000 - 47,000; Full time

Job summary

Jora Malaysia is seeking a customer service-oriented individual in Malaysia (Selangor) to handle chat inquiries, process orders, and support daily operations. The role emphasizes multilingual communication and customer-focused service in a friendly environment.

Applicants should be proficient in Malay, Chinese, and English, with strong typing and computer skills. Sales experience is encouraged, with a casual dress code and a supportive team culture.

Qualifications

• Fluent in Malay, Chinese and English is required.
• Fast typing skills and computer literacy are essential.
• Experience in e-commerce customer service or administrative work is preferred.
• Sales experience is highly encouraged.

Responsibilities

• Reply to customer inquiries via chat/messages.
• Process orders and handle after-sales issues.
• Assist with daily operational tasks.

Skills

Multilingual (Malay, Chinese, English)

Fast typing

Outgoing personality

Customer service experience

Sales experience

Positive attitude

E-commerce/administrative experience

Job description

Jora Malaysia is seeking a customer service-oriented individual in Malaysia (Selangor) to handle chat inquiries, process orders, and support daily operations. The role emphasizes multilingual communication and customer-focused service in a friendly environment.

Applicants should be proficient in Malay, Chinese, and English, with strong typing and computer skills. Sales experience is encouraged, with a casual dress code and a supportive team culture.