Multilingual Client Services Coordinator (Accounting)

J & J Corporate Services Sdn Bhd; Skudai; On-site; MYR 33,000 - 56,000; Full time

Job summary

J & J Corporate Services Sdn Bhd is seeking a coordinated Administrative/Client Services professional in Malaysia to act as a liaison between accounting, tax, corporate secretarial, and client teams. You will manage communications, document flow, and progress tracking across departments to ensure timely delivery.

The role requires multilingual communication, strong organization, and proactive follow-through to support onboarding and service delivery for SME clients.

Qualifications

• Must be fluent in English, Malay and Mandarin.
• Excellent communication and tactful follow-up skills.
• Strong organizational abilities and meticulous attention to detail.
• Proactive, responsible, with reliable follow-through.
• Able to handle multiple tasks and meet deadlines.
• Proficient with email, spreadsheets, and task management tools.

Responsibilities

• Coordinate between accounting, tax, corporate secretarial, and other teams.
• Liaise with clients, auditors and stakeholders on documents, queries, progress and deadlines.
• Follow up on outstanding information to prevent delays.
• Track job progress and flag overdue matters to the team or management.
• Keep clients informed of progress and direct questions to the right department.
• Maintain accurate records of communications, pending matters, and actions.
• Assist with client onboarding, meeting arrangements and coordination of service requirements.

Skills

Languages English Malay Mandarin

Clear communication

Organizational skills

Proactive / follow-through

Multitasking

Email usage

Tools

Email

Spreadsheets

Task management tools

Job description

J & J Corporate Services Sdn Bhd is seeking a coordinated Administrative/Client Services professional in Malaysia to act as a liaison between accounting, tax, corporate secretarial, and client teams. You will manage communications, document flow, and progress tracking across departments to ensure timely delivery.

The role requires multilingual communication, strong organization, and proactive follow-through to support onboarding and service delivery for SME clients.