Multi-Outlet Restaurant Operations Manager

HTFU RESTAURANT SDN BHD; Selangor; Presencial; MYR 39 000 - 56 000; Tempo integral

Resumo da oferta

HTFU Restaurant Sdn Bhd in Selangor is seeking a Restaurant Manager with proven leadership to oversee outlet operations, manage budgets, and coordinate manpower across outlets. The role requires strong communication and a customer‑oriented mindset to maintain service excellence.

The ideal candidate should have at least 3 years in a similar role, fluency in English and Bahasa Malaysia, and an SPM qualification.

Qualificações

• At least 3 years of experience in a similar position, preferably in F&B, hospitality or retail.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• SPM qualification is required.
• Strong command of written and spoken English and Bahasa Malaysia.
• Responsible, proactive and customer service oriented.

Responsabilidades

• Efficiently manage outlet’s cost to ensure expenses are spent optimally and effectively within budget.
• Accurately assign petty cash to each outlet to ensure petty cash is managed appropriately.
• Relocate manpower across outlets in a timely manner based on the need of the respective outlet to ensure business is well-functioning.
• Ensure food and drinks qualities consistency in a timely manner to ensure product quality is consistently maintained.
• Inspect and maintain the outlet cautiously to ensure machines and all other electrical equipment and appliances in the outlet are working well.
• Continuously provide advanced customer service.
• Ensure work schedule is always completed and announced to the team at least two weeks in advance for manpower planning purpose.
• Effectively and proactively act as a liaison between company and outlets on various administration matters, i.e. recruitment, reporting, receive and deliver messages / memo / announcement, etc.
• Other tasks and responsibilities as and when assigned by your superior.

Conhecimentos

Leadership

Team management

Communication

Customer service

Formação académica

SPM

Descrição da oferta de emprego

HTFU Restaurant Sdn Bhd in Selangor is seeking a Restaurant Manager with proven leadership to oversee outlet operations, manage budgets, and coordinate manpower across outlets. The role requires strong communication and a customer‑oriented mindset to maintain service excellence.

The ideal candidate should have at least 3 years in a similar role, fluency in English and Bahasa Malaysia, and an SPM qualification.