Mortgage Solutions Consultant

RHB Group; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Banking Group is seeking a proactive mortgage sales professional in Malaysia to engage potential customers, assess financial profiles, and recommend suitable mortgage solutions. You will guide clients through the full application process and work with real estate partners to grow referrals.

The role requires strong communication skills in Bahasa Malaysia and English, a proven sales track record, and the ability to meet and exceed targets while staying current on market trends and regulatory

Qualifications

• Proven track record in mortgage or financial sales.
• Strong knowledge of mortgage products and regulations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-centric mindset to help clients achieve goals.
• Proficiency in Bahasa Malaysia and English.

Responsibilities

• Identify potential customers and assess financial needs.
• Recommend mortgage products and guide application.
• Drive targets through lead generation and conversion.
• Build relationships with real estate agents and developers.
• Stay updated on market trends and regulatory changes.
• Deliver excellent customer service for a seamless experience.

Skills

Mortgage sales

Customer relationships

Financial analysis

Bilingual BM/English

Job description

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients
  
  

What You'll Be Doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients
  
  

What We're Looking For

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken