Mobile Tech Sales & Service Specialist

Total Outsource Management Sdn Bhd; Penang; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Employee benefits

Career growth

Technical training

Performance recognition

Team environment

Job summary

Total Outsource Management Sdn Bhd is seeking a proactive Sales cum Customer Service Personnel to join our Penang service centre. You will assist customers, support sales activities, handle enquiries, and ensure a smooth, positive experience at our outlet.

The role emphasizes customer care, product knowledge, and teamwork. Training on mobile devices and service solutions is provided, with growth opportunities within a technology-driven service organisation in a collaborative environment.

Qualifications

• Experience in sales, retail, or customer service is an advantage.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and approachable personality.
• Willing to learn about mobile devices, accessories, and service solutions.
• Able to work independently and as part of a team.
• Responsible, motivated, and target-driven.
• Competitive salary package with performance incentives.
• Product and service training to enhance your knowledge and skills.
• Career development opportunities within a growing technology service organisation.
• Supportive and collaborative working environment.
• Opportunity to gain experience with leading mobile technology brands.

Responsibilities

• Attend to walk-in customers and provide professional assistance.
• Promote and recommend suitable products, accessories, and service solutions based on customer needs.
• Handle customer enquiries, feedback, and service-related requests.
• Support sales activities and achieve individual and outlet sales targets.
• Process sales transactions and maintain accurate sales records.
• Assist with product display, stock checking, and daily outlet operations.
• Coordinate with technicians and internal teams to ensure efficient customer service.
• Maintain excellent customer relationships and uphold company service standards.

Skills

Strong communication

Interpersonal skills

Customer-focused

Teamwork

Willing to learn

Job description

Total Outsource Management Sdn Bhd is seeking a proactive Sales cum Customer Service Personnel to join our Penang service centre. You will assist customers, support sales activities, handle enquiries, and ensure a smooth, positive experience at our outlet.

The role emphasizes customer care, product knowledge, and teamwork. Training on mobile devices and service solutions is provided, with growth opportunities within a technology-driven service organisation in a collaborative environment.