MGR, Client Acquisition Manager (Klang)

uobgroup; Klang City; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

UOB Malaysia is seeking a Client Acquisition Manager to drive new-to-bank acquisitions and build long-term client relationships in Klang. The role involves presenting tailored financial solutions, coordinating with branches, and ensuring compliant onboarding processes.

The position emphasizes monthly outreach, collaboration with internal teams, and proactive cross-selling to deepen product penetration, with performance-based incentives.

Qualifications

• Experience in client acquisition and relationship management within financial services.
• Strong communication and sales skills with a client-centric approach.
• Familiarity with banking products and regulatory requirements is a plus.

Responsibilities

• Proactively acquire new-to-bank customers and promote Privilege Banking and Wealth Banking propositions.
• Build and nurture long-term relationships with customers by understanding their financial needs and following up.
• Carry out monthly marketing calls and engagement activities to grow the client base and brand awareness.
• Collaborate with branch colleagues and internal departments to meet acquisition targets.
• Ensure all account opening processes comply with internal policies and regulatory requirements.
• Identify cross-selling opportunities and participate in referrals to deepen product penetration.
• This is a sales-driven, performance-based role with attractive incentive schemes.

Job description

Job Description

Client Acquisition Manager (CAM) role and key responsibilities:

• Customer Acquisition & Business DevelopmentProactively acquire new-to-bank customers and promote the bank's Privilege Banking and Wealth Banking propositions. This includes identifying prospective clients, presenting tailored financial solutions, and converting leads into successful acquisitions.
• Relationship ManagementBuild and nurture long-term relationships with customers by understanding their financial needs, ensuring consistent follow-ups, and providing ongoing service. Actively maintain a healthy sales pipeline and drive customer engagement.
• Monthly Marketing & Outreach ActivitiesCarry out consistent monthly marketing calls and engagement activities to grow the client base, increase brand awareness, and strengthen client relationships.
• Collaboration with Internal StakeholdersWork closely with branch colleagues and other internal departments to meet acquisition targets and support clients effectively throughout their onboarding journey.
• Compliance & Policy AdherenceEnsure all account opening processes and documentation strictly comply with the bank's internal policies, regulatory requirements, and due diligence standards.
• Cross-Selling & ReferralsIdentify opportunities for cross-selling relevant financial products and services. Participate in cross-referral initiatives within the bank to optimize customer value and deepen product penetration.
• Performance-Based IncentivesThis is a sales-driven, performance-based role that rewards success. Attractive incentive schemes are in place for meeting and exceeding acquisition and revenue targets.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.