Merchant Risk Analyst & Underwriting Specialist

Razer Merchant Services Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Great Place to Work certification

Inclusive workplace

Job summary

Razer Merchant Services Sdn. Bhd. is seeking a Merchant Risk and Underwriting Specialist to assess and manage risks associated with merchant accounts.

You will underwrite new merchant applications, perform risk assessments, and implement strategies to mitigate fraud and financial losses. This role requires strong analytical skills, attention to detail, and knowledge of payment processing regulations. You will collaborate with sales, operations, and risk teams, maintain records, and continuously

Qualifications

• Bachelor's degree in Finance, Business, Risk Management or related field.
• 1-3 years of experience in merchant underwriting, risk assessment, or fraud prevention (eCommerce payments experience is a plus).
• Strong understanding of KYC, KYB, AML and fraud risk management frameworks.
• Familiarity with payment schemes (Visa, Mastercard, UnionPay) and compliance regulations.
• Proficiency in using risk management tools, payment processing platforms, and CRM systems.
• Analytical mindset with strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Must be willing to perform shift duties and accept any tasks assigned by management as required.

Responsibilities

• Evaluate merchant applications and conduct risk assessments for approval.
• Analyze transaction data and financials to assess risk profiles.
• Ensure compliance with payment network rules and internal policies.
• Monitor merchant accounts and adjust limits; handle closures.
• Conduct ODD and periodic reviews to detect suspicious activities.
• Collaborate with sales, operations, and risk teams to improve strategies.
• Maintain records of underwriting decisions and monitoring activities.
• Identify process improvements in merchant risk management.
• Assist in developing underwriting policies and workflows.

Skills

Risk assessment

Underwriting

Fraud prevention

KYC/KYB/AML

Payment processing

Analytical

Communication

Education

Bachelor’s degree in Finance, Business, Risk Management

Tools

CRM systems

Risk management tools

Payment processing platforms

Job description

Job Responsibilities

As a Merchant Risk and Underwriting Specialist, you will play a crucial role in assessing and managing risks associated with merchant accounts. You will be responsible for underwriting new merchant applications, conducting risk assessments, and implementing strategies to mitigate potential fraud and financial losses. This role requires strong analytical skills, attention to detail, and a thorough understanding of payment processing regulations and industry best practices.

Job Description

Evaluate merchant applications and conduct comprehensive risk assessments to determine eligibility for account approval. Analyze transaction data, financial statements, and other relevant information to assess merchant risk profiles and identify potential red flags. Ensure compliance with payment network rules, regulations, and internal policies governing merchant account management and underwriting procedures. Monitor merchant accounts for changes in risk profiles and implement appropriate risk management strategies, including account monitoring, limit adjustments, and account closures. Perform ODD and periodic reviews of existing merchants to detect suspicious activities. Communicate effectively with internal stakeholders, including sales, operations, and risk management teams, to provide insights and recommendations on merchant risk management strategies. Maintain accurate and detailed records of merchant underwriting decisions, risk assessments, and account monitoring activities. Identify opportunities for process improvement and optimization in merchant risk management practices, driving efficiency and effectiveness. Assist in developing and improving underwriting policies, workflows, and documentation. Perform shift duties and undertake any other tasks assigned by the management as required.

Pre-Requisites

Bachelor’s degree in Finance, Business, Risk Management, or a related field. 1-3 years of experience in merchant underwriting, risk assessment, or fraud prevention (eCommerce payments experience is a plus). Strong understanding of KYC, KYB, AML (Anti-Money Laundering), and fraud risk management frameworks. Familiarity with payment schemes (Visa, Mastercard, UnionPay) and compliance regulations. Proficiency in using risk management tools, payment processing platforms, and CRM systems. Analytical mindset with strong problem-solving and decision-making abilities. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Must be willing to perform shift duties and accept any tasks assigned by management as required.

Pre-Requisites : Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game? At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission “For Gamers. By Gamers.”, we create cutting-edge products and experiences that define the ultimate gameplay. Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it. Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross-cultural environment. The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights. Razer is proud to be certified a Great Place to Work® in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer

At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed — including for disability or religious practices — so every team member can perform and contribute at their best.