Merchant Ecosystem Development Operations Project Intern (TikTok Shop) - 2026 Start (BS/MS)

TikTok; Kuala Lumpur; On-site; MYR 11,160 - 22,320; Full time

Job summary

TikTok is looking for a Project Intern in Kuala Lumpur to engage in impactful projects and gain real-world experience. You will analyze data to drive improvements, collaborate with a team to create standard operating procedures, and maintain data visualizations. The ideal candidate is pursuing a degree in Business or a related field, has strong communication and analytical skills, and is proficient in Microsoft Excel. This internship lasts at least 3 months and provides hands-on experience in a fast-paced environment.

Qualifications

• Currently pursuing a relevant degree.
• Strong analytical and problem-solving skills.
• Proactive approach to identifying solutions.

Responsibilities

• Gather, analyze, and interpret operational data to improve efficiency.
• Support the setup and maintenance of system tasks.
• Assist in designing and maintaining data visualizations and dashboards.

Skills

Strong communication skills

Analytical skills

Problem-solving skills

Critical-thinking skills

Education

Currently pursuing a Bachelor’s or Master’s degree in Business, Operations, Data Science, Statistics

Tools

Microsoft Excel

Job description

Responsibilities

As a project intern, you will have the opportunity to engage in impactful short‑term projects that provide you with a glimpse of professional real‑world experience. You will gain practical skills through on‑the‑job learning in a fast‑paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis; successful candidates must commit to at least 3 months of internship period.

You will gain hands on experience in analyzing data to drive operational improvements and contribute to the department's business plans. You will also collaborate with the team to gather and interpret operational data, build standard operating procedures (SOPs), and support task setups for sellers.

• Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
• Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
• Assist in designing, creating, and maintaining data visualizations and interactive dashboards.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business, Operations, Data Science, Statistics, or a related field.
• Strong communication skills.
• Possesses strong analytical, problem‑solving, and critical‑thinking skills. Naturally curious with a proactive approach to identifying data‑driven solutions.

Preferred Qualifications

• Understanding of e‑commerce operations and experience in project management.
• Tools & Software: Proficiency in Microsoft Excel.
• Technical knowledge: Basic knowledge or experience with data analysis, Excel, or project management experience.

If you have any questions, please reach out to us at [e-mail].