Merchant Growth & Campaigns Manager

Shopee; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

Shopee is seeking a on-ground Business Development professional in Johor Bahru to manage and grow merchant accounts for ShopeeFood campaigns. You will drive growth through co-funded campaigns, build strong merchant relationships, and convert high-potential merchants into ShopeeFood partners.

The role requires travel within the assigned area, own transport, and a willingness to work in a fast-paced, target-driven environment. Fresh graduates are encouraged to apply.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in business development, relationship management, account management or sales will be an added advantage.
• Based in Johor Bahru, Johor, with flexibility to travel within the assigned area for merchant visits.
• Own transport and a valid driving license are required as this is an on-ground role.
• Fluent in English. Proficiency in Bahasa Melayu, Chinese, other local languages or dialects is a plus.
• Able to work on-ground during peak periods when required.

Responsibilities

• Manage and grow assigned merchant accounts by tracking performance and encouraging participation in ShopeeFood campaigns and promotions.
• Drive merchant growth through co-funded campaigns and promotional initiatives to achieve monthly KPI targets, with commission incentives tied to performance.
• Build strong relationships with merchants and support them in addressing operational or sales challenges on the platform.
• Identify and develop high-potential merchants within your assigned area and convert them into ShopeeFood partners.
• Collaborate with internal teams to ensure smooth campaign execution and a positive merchant experience.
• Monitor competitor activities and market trends within the assigned area and provide feedback to the team.

Skills

Fluent English

Bahasa Melayu

Chinese

Strong interpersonal skills

Negotiation skills

Education

SPM/Diploma

Job description

Shopee is seeking a on-ground Business Development professional in Johor Bahru to manage and grow merchant accounts for ShopeeFood campaigns. You will drive growth through co-funded campaigns, build strong merchant relationships, and convert high-potential merchants into ShopeeFood partners.

The role requires travel within the assigned area, own transport, and a willingness to work in a fast-paced, target-driven environment. Fresh graduates are encouraged to apply.