Merchant Financing Solutions Associate (Third-party Associate) - Global Payment - Malaysia

ByteDance; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

ByteDance is seeking a proactive Merchant Financing Third Party Associate to support the rollout of Merchant Financing solutions across markets and drive cross‑functional execution. The role is onsite in Kuala Lumpur with a 5‑day work week, collaborating with Solutions and local teams to ensure smooth launches, campaign execution, and robust performance reporting; the position is a 12‑month contract via a third‑party agency.

Payroll and benefits are administered by the agency.

Qualifications

• Bachelor’s degree in Business, Finance, or related fields.
• Strong coordination and communication skills with cross-functional teams.
• Highly organized, detail-oriented, and able to manage multiple workstreams across markets.
• Good English communication skills for regular collaboration with cross-regional teams.

Responsibilities

• Support the execution of Merchant Financing rollout across the markets by assisting the Solutions team in day-to-day operational activities and market launches.
• Coordinate with local market teams (launcher, seller education, category, account manager) to support GTM activities, campaign execution.
• Support data tracking and reporting for business performance (penetration rate, disbursement, approval rate) and marketing activities (open rate, CTR, CVR).
• Assist in preparing and maintaining operational documentation (SOPs, campaign briefs).

Skills

Coordination

Communication

Organizational skills

English proficiency

Education

Bachelor's degree in Business or Finance

Tools

Excel

Sheets

BI tools

Job description

Responsibilities

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide.

This is an exciting opportunity to make an impact on global scale across all ByteDance's business use cases.

We are looking for a proactive and detail-oriented Merchant Financing Third Party Associate to support the execution and expansion of Merchant Financing solutions across the markets. In this role, you will work closely with the Solutions, local market, and cross-functional teams to ensure smooth market rollouts, effective go-to-market (GTM) execution, and strong operational performance.

• Support the execution of Merchant Financing rollout across the markets by assisting the Solutions team in day-to-day operational activities and market launches.
• Coordinate with local market teams (launcher, seller education, category, account manager) to support GTM activities, campaign execution (interest-free promotions, double dates promotion, whitelist expansion).
• Support data tracking and reporting for business performance (penetration rate, disbursement, approval rate) and marketing activities (open rate, CTR, CVR).
• Assist in preparing and maintaining operational documentation (SOPs, campaign briefs).

This role will be based onsite at our office and will require a 5-day onsite work arrangement.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Business, Finance, or related fields.
• Strong coordination and communication skills with cross-functional teams.
• Highly organized, detail-oriented, and able to manage multiple workstreams across markets.
• Good English communication skills for regular collaboration with cross-regional teams and stakeholders.

Preferred Qualifications:

• At least one year of experience in operations, project coordination, fintech, payments, or e-commerce related roles.
• Comfortable working with data, dashboards, and reporting tools (Excel, Sheets, BI tools is a plus).

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.