Medical Devices Operations Coordinator

Elogio Asia; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Elogio Asia in Malaysia is seeking an organized Operations Coordinator to support daily operations in the medical aesthetics sector, coordinating order fulfilment, stock, warehouse activities and deliveries while keeping records accurate. You will liaise with customers, logistics providers and service engineers, manage multiple tasks, and work with Sales, Finance and Regulatory to ensure smooth operations.

The role emphasizes hands-on coordination, attention to detail and ownership from start to

Qualifications

• 1-3 years of experience in operations, logistics, warehouse, customer service coordination or a similar role is preferred.
• Experience in the medical device, healthcare, pharmaceutical or aesthetic industry would be an advantage.
• Good organisational and coordination skills with strong attention to detail.
• Able to manage multiple tasks and follow up independently.
• Comfortable communicating with customers, suppliers, logistics providers and internal teams.
• Proficient in Microsoft Excel and Microsoft Office; experience with inventory/accounting systems such as AutoCount is an advantage.
• Good written and verbal communication skills in English and Bahasa Malaysia.

Responsibilities

• Coordinate daily operational activities, including order processing, stock preparation, delivery and order fulfilment.
• Coordinate warehouse and inventory activities, ensuring stock is properly received, stored, labelled and recorded.
• Maintain accurate records of stock and machine movements, including incoming, outgoing, demo, repair and new units.
• Coordinate local and outstation deliveries, collections and logistics arrangements.
• Liaise with customers/clinics to coordinate machine delivery, installation, servicing and collection.
• Coordinate with engineers on machine breakdowns, repairs, installations and Preventive Planned Maintenance (PPM).
• Monitor outstanding service cases and follow up until completion and proper closure.
• Maintain operational trackers, schedules and system records to ensure information is accurate and up to date.
• Ensure proper documentation is maintained for all incoming and outgoing machines, products and spare parts.
• Coordinate with Sales, Finance, Regulatory, Engineers and other departments to ensure smooth daily operations.
• Prepare operational reports and updates for management when required.
• Perform other operations-related duties assigned by management.

Skills

Organisational skills

Coordination

Multitasking

English

Bahasa Malaysia

Tools

Microsoft Excel

Microsoft Office

AutoCount

Job description

Elogio Asia in Malaysia is seeking an organized Operations Coordinator to support daily operations in the medical aesthetics sector, coordinating order fulfilment, stock, warehouse activities and deliveries while keeping records accurate. You will liaise with customers, logistics providers and service engineers, manage multiple tasks, and work with Sales, Finance and Regulatory to ensure smooth operations.

The role emphasizes hands-on coordination, attention to detail and ownership from start to