Medical & Dental Service Engineer - Onsite Tech & Training

Medik-Link Sales & Services Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Medik-Link Sales & Services Sdn Bhd is seeking a Service Engineer [Medical / Dental] for KL/Kuching to provide in-house and on-site technical support, installation, and training for customers. The role involves identifying and repairing product issues, supporting events, and performing preventive maintenance.

Ideal candidates hold a relevant Diploma and have 1–2 years in the dental industry, with strong diagnostic skills and willingness to travel outstation.

Qualifications

• Diploma in Electrical & Electronics Engineering, Biomedical Engineering, Medical Electronics, Imaging / Radiology (or equivalent).
• 1–2 years’ experience in the dental industry (advantageous).
• Proficient in MS Word and MS Excel.
• Proactive, self-motivated, and independent with strong technical diagnostic and problem-solving skills; able to work under pressure.
• Willing to travel outstation.
• Fresh graduates with a physics-related qualification are encouraged to apply.

Responsibilities

• Provide in-house and on-site technical product support and installation.
• Identify, analyse, and repair product failures; order replacement parts as required.
• Conduct technical product training and user training for customers
• Support sales & service teams at events/workshops
• Perform routine servicing (contract & warranty).
• Plan and conduct Preventive Maintenance.
• Prepare technical reports and documentation.
• Maintain excellent rapport and a healthy working relationship with customers.
• Demonstrate initiative and the ability to work independently and effectively.

Skills

Technical diagnostics

Independent worker

Self-motivated

Problem solving

Willing to travel

Education

Diploma in Electrical & Electronics Eng / Biomedical Eng / Medical Electronics / Imaging or Radiology

Tools

MS Word

MS Excel

Job description

Medik-Link Sales & Services Sdn Bhd is seeking a Service Engineer [Medical / Dental] for KL/Kuching to provide in-house and on-site technical support, installation, and training for customers. The role involves identifying and repairing product issues, supporting events, and performing preventive maintenance.

Ideal candidates hold a relevant Diploma and have 1–2 years in the dental industry, with strong diagnostic skills and willingness to travel outstation.