Medical Assistant

First Ambulance Services Sdn. Bhd.; Seri Manjung; On-site; MYR 54,000 - 72,000; Full time

Job summary

First Ambulance Services Sdn. Bhd. is a leading ambulance operator in Malaysia, providing emergency and event-based medical services.

The role focuses on responding to both emergencies and non-emergencies, delivering high-quality patient care, and supporting the health care continuum from scene to hospital handover. The position emphasizes clinical assessment, medication management, transport care, and ongoing professional development for staff, including mentoring trainees and coordinating with

Qualifications

• Respond to medical emergencies, treating injuries, sudden illnesses and casualties arising from a broad range of incidents.
• Undertake a thorough clinical assessment of patients to identify illness or injury and plan and initiate appropriate patient management.
• Manage, administer and/or supply medication and treatment according to relevant legislation and procedures.

Responsibilities

• Respond to medical emergencies, treating injuries, sudden illness and casualties.
• Undertake thorough clinical assessment and initiate appropriate patient management.
• Provide ongoing patient care during transport and on arrival at hospital.
• Operate ambulance medical equipment and implement procedures in out-of-hospital settings.
• Maintain equipment and vehicles in a state of readiness for safe service delivery.
• Record interactions and outcomes with patient confidentiality.
• Engage in continuous learning and professional development to maintain currency in out-of-hospital care.
• Mentor Paramedics, Volunteers and Community First Responders as directed.

Job description

The primary responsibility is to respond to emergency and non-emergency requests, provide emergency medical care and rescue services as needed, and transports injured and sick persons to the appropriate medical facility.

Key responsibilities

Respond to medical emergencies, treating in an appropriate manner, injuries, sudden illness and casualties arising from a broad range of incidents.

Undertake a thorough clinical assessment of patients to identify illness or injury and plan and initiate appropriate patient management consistent with Ambulance protocols and the Paramedic scope of practice.

Manage, administer and/or supply medication and treatment according to relevant legislation, regulations, guidelines, policies and procedures to support the provision of the most effective care and treatment to the patient in an ethical and professional manner.

Consult with the patient to determine how to best meet their needs, providing accurate and comprehensive information in an easy to understand manner to facilitate informed patient decision making.

Identify broader patient health care issues and make arrangements for assessment by the wider health care team including referring patients to appropriate service(s) in response to identified needs.

Provide effective care during the transport of patients, including retrieval or escorted patients, suffering from illness, injury or disability which may be physical, mental, acute or chronic to facilitate safe arrival at the required destination.

Operate ambulance medical equipment and implement medical procedures to provide patient care and treatment in an out of hospital environment consistent with the Paramedic scope of practice.

Provide ongoing patient care and treatment on arrival at the hospital ensuring care is maintained until formal handover is made to the appropriate personnel.

Maintain all equipment and vehicles in a state of readiness to ensure the security, safety and maintenance of allocated equipment and goods and support the effective functioning of the station in accordance with Ambulance standards.

Maintain comprehensive and accurate records of all interactions and outcomes, whilst preserving patient confidentiality to ensure that patient history and record of treatment is available for future reference.

Engage in self appraisal, undertake continuous learning and professional development (including technological) in the maintenance of patient care skills, emergency management, (theoretical and practical) to achieve the ongoing requirements of certification and maintain currency in the evolving evidence based field of out of hospital care.

Contribute to the development of self and others through clinical supervision, reflective practice and on-the-job teaching in the clinical setting to support the provision of a high standard of patient care in accordance with Ambulance policies and procedures.

Provide mentoring and coaching to Paramedics, Volunteers and Community First Responders undertaking entry level training, development or remedial programs to facilitate the development of skills where directed.

Engage in and undertake individual Work plans for performance development as required by Ambulance policy.

Actively contribute to and support the efficiency of Paramedic service delivery through regular attendance at meetings, completion of operational readiness duties and participation in other activities that encourage team unity.

Act as a role model and preceptor/mentor Trainee Paramedics, Paramedic interns and newly Qualified Paramedics to share knowledge and develop skills enhancing overall patient care.

To undertake any other duties as delegated by the immediate superior.

On Site Duty – Whenever you are based at our client’s facility, you are to follow the job function as per clients’ requirement/instructions.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Law Enforcement & Emergency Services 51-100 employees

First Ambulance Services Sdn. Bhd. (FASSB) is one of the largest private operators in Malaysia and the most professionally run ambulance operation. FAS mainly provides ambulance and emergency services to top tier private hospitals and is recognized as market leader in servicing the event segment. The company HQ is located in Petaling Jaya; Kuala Lumpur and currently has a total staff of 110 employees and a fleet of 45 vehicles. It is FASSB’s ambition to leverage on the current market position to expand into additional regions and cities in Malaysia to establish the leading ambulance provider on a national scale.

First Ambulance Services Sdn. Bhd. (FASSB) is one of the largest private operators in Malaysia and the most professionally run ambulance operation. FAS mainly provides ambulance and emergency services to top tier private hospitals and is recognized as market leader in servicing the event segment. The company HQ is located in Petaling Jaya; Kuala Lumpur and currently has a total staff of 110 employees and a fleet of 45 vehicles. It is FASSB’s ambition to leverage on the current market position to expand into additional regions and cities in Malaysia to establish the leading ambulance provider on a national scale.