Marketing Support Executive

Delfi Marketing Sdn Bhd; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Delfi Marketing Sdn Bhd is seeking a detail-oriented Claims Processor to review and process customer claim documents, ensuring accuracy and timely submissions. You will resolve discrepancies by following standard procedures or escalating to the team leader as needed.

Preferred candidates hold a Diploma or Degree in Business Administration and have at least 1 year of related experience, with proficiency in English and Bahasa Malaysia and overall MS Office skills.

Qualifications

• Diploma or degree in Business Administration or equivalent.
• At least 1 year of working experience in related field.
• Required languages: English, Bahasa Malaysia.
• Computer literate with Microsoft Office, Microsoft Excel, etc.

Responsibilities

• Process customer claims documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Check all claims have been submitted within the allowed period and to advise the team if there is any pending accrual claims in the systems.
• Check and verify on accrual and submit trading term on claims to make sure all necessary claims has been made.
• Check and verify on all accrual, submitted and pending claims in the system to make sure all claims have been attended to and unnecessary, duplicate or wrong claims are deleted.

Education

Diploma / Degree in Business Administration or equivalent

At least 1 year of working experience in related field

Tools

Microsoft Office

Microsoft Excel

Job description

• Process customer claims documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Check all claims have been submitted within the allowed period and to advise the team if there is any pending accrual claims in the systems.
• Check and verify on accrual and submit trading term on claims to make sure all necessary claims has been made.
• Check and verify on all accrual, submitted and pending claims in the system to make sure all claims have been attended to and unnecessary, duplicate or wrong claims are deleted.

2. Qualification / Experience Requirement

• Diploma / Degree in Business Administration or equivalent.
• At least 1 year of working experience in related field.
• Required languages: English, Bahasa Malaysia.
• Computer literate with Microsoft Office, Microsoft Excel, etc