Marketing & E-Commerce Intern

Nicholas Actuarial Solutions Sdn Bhd.; Petaling Jaya; Hybrid; MYR 11,000 - 17,000; Part time

Job summary

Buah Maju Sdn Bhd seeks a versatile intern to support content creation, marketing, e-commerce and daily operations at our premium gifting fruit store. This hands-on generalist role offers broad business exposure with most tasks doable remotely and occasional in-store visits 1–2 days per week for shoots and checks.

You will work closely with directors, manage social media, update Shopee/Lazada listings, assist promotions, inventory and SOPs, and gain real end-to-end retail experience with

Qualifications

• Currently pursuing or recently completed a diploma/degree in Business, Marketing, Communications, E-commerce, or a related field
• Comfortable using Canva, social media tools, AI tools, and basic spreadsheets
• Good written communication skills for engaging captions and messages
• Organized and proactive with ability to manage multiple tasks with minimal supervision
• Able to commute to the store 1–2 times per week for content shoots and checks
• Interest in retail, F&B, or small business operations is a plus
• Bonus: basic photography/video editing skills (CapCut, InShot)

Responsibilities

• Content Creation & Social Media: plan and create content (photos, short videos, captions) showcasing products and store life
• Social media management: manage accounts, posting schedule, engagement with followers
• Marketing & Promotions: support campaigns, promos, collaborations, Canva design of simple materials
• E-commerce: update online store product listings, prices, photos, descriptions across platforms
• Operations Management: assist with inventory tracking, SOPs, vendor coordination, and light admin
• General: support small projects like surveys, competitive research, sales tracking

Skills

Content creation

Social media management

Marketing support

E-commerce operations

Organization & multitasking

Education

Diploma/degree in Business/Marketing/Communications/E-commerce

Tools

Canva

CapCut

Excel/Google Sheets

Shopee/Lazada/Shopify knowledge

Job description

Company: Buah Maju Sdn Bhd
Location: Flexible / Remote-hybrid — in-store visits required 1–2 days per week
Type: Internship
Duration: 3–6 months, negotiable

About the Role

We're looking for a versatile, self-driven intern to support our premium gifting fruit store across content creation, marketing, e-commerce, and day-to-day operations. This is a hands‑on generalist role — ideal for someone who wants broad business exposure rather than a narrowly defined function. You'll work closely with the directors and store team, with most tasks doable remotely and occasional in‑person time at the store for content shoots, stock checks, and operational coordination.

Job Scope & Responsibilities

Content Creation & Social Media

Plan and create content (photos, short videos/reels, captions) showcasing products, freshness, and behind-the-scenes store life

Manage and grow social media accounts (Instagram, TikTok, Facebook, XHS, etc.) — posting schedule, stories, engagement with followers/comments

Develop simple content calendars and campaign ideas (seasonal fruit promos, festive bundles, etc.)

Marketing & Promotions

Support marketing campaigns — promotions, discounts, collaborations with other small businesses or influencers

Design simple marketing materials (posters, flyers, WhatsApp broadcast messages) using tools like Canva

Track basic performance metrics (likes, reach, engagement, promo redemption) and suggest improvements

E-commerce

Help maintain and update the online store (product listings, prices, photos, descriptions) on platforms used (e.g. website, Shopee, Lazada, Grab, Foodpanda, WhatsApp catalog)

Monitor online orders and help coordinate fulfillment with the store team

Suggest improvements to the online shopping experience

Operations Management Support

Assist with basic inventory tracking and stock reordering reminders

Help organize simple SOPs/checklists for store processes (opening/closing, restocking, hygiene)

Support with vendor/supplier coordination and basic admin tasks

Occasionally assist in-store with light operational tasks during visits (checking freshness/quality, observing customer flow, improving store vibes)

General

Provide ad‑hoc support on small projects as the business needs (e.g. customer feedback surveys, competitor research, simple sales tracking)

Requirements

Currently pursuing or recently completed a diploma/degree in Business, Marketing, Communications, E-commerce, or a related field

Comfortable using or willing to learn: Canva, Instagram/TikTok/Facebook/XHS Business tools, AI tools, basic spreadsheets (Excel/Powerpoint/Google Sheets)

Good written communication skills — able to write engaging, on‑brand captions and messages

Organized, proactive, and comfortable managing multiple small tasks with minimal supervision

Able to commute to the store 1–2 times per week for content shoots and operational check‑ins

Interest in retail, F&B, or small business operations is a plus

Bonus: basic photography/videography or short‑form video editing skills (CapCut, InShot, etc.)

Bonus: prior experience with e-commerce platforms (Shopee, Lazada, Shopify, Storehub, Grab, Foodpanda, etc.)

What You'll Gain

Real, end‑to‑end exposure to running a retail & e-commerce business

Ownership of visible content and campaigns you can add to your portfolio

Flexible, remote‑friendly working arrangement

Direct mentorship from the directors & store management team