Maritime Account Manager Onsite Customer Success

MacGregor Group; Shah Alam; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

MacGregor in Malaysia (Selangor) is seeking an Account Manager to plan, develop, direct, execute and monitor sales activities within the Marine, Shipping or Offshore market. You will promote spare parts, service and projects and build trusted partnerships to ensure customer success and ongoing satisfaction.

You’ll drive sales growth, develop budgets and forecasts, negotiate with clients, and monitor revenues against forecasts.

Qualifications

• Bachelor’s degree or high school diploma in engineering, marine or business.
• 3–5 years in Marine, Shipping or Offshore industry preferred.
• Experience in successful sales.
• Fluency in English with good IT skills.
• Ability to use negotiation techniques.

Responsibilities

• Plan, develop and monitor sales activities within a market segment to achieve targets.
• Promote and sell spare parts, service and projects.
• Develop trusted partnerships with clients to ensure ongoing satisfaction.
• Develop equipment and service budgets and plans for the market segment or key customers.
• Negotiate sales with existing and new clients.
• Prepare accurate sales forecasts and budgets; monitor revenues against forecasts.
• Collaborate cross-functionally with internal teams to ensure requirement fulfillment.
• Lead weekly on-site visits to identify needs and align them with MacGregor solutions.
• Share monthly reports with local and regional management on customer insights.

Skills

Sales

Relationship building

Negotiation

IT skills

English

Education

Engineering/Marine/Business background

Job description

MacGregor in Malaysia (Selangor) is seeking an Account Manager to plan, develop, direct, execute and monitor sales activities within the Marine, Shipping or Offshore market. You will promote spare parts, service and projects and build trusted partnerships to ensure customer success and ongoing satisfaction.

You’ll drive sales growth, develop budgets and forecasts, negotiate with clients, and monitor revenues against forecasts.