Manufacturing IT Support Specialist

XP Power; Perak; On-site; MYR 45,000 - 67,000; Full time

Job summary

XP Power is seeking an IT Specialist and Helpdesk Specialist in Malaysia to maintain networks, software, and hardware across our production sites. You will support shop-floor IT equipment and ensure continuous operations, while addressing user issues and maintaining IT infrastructure.

You will manage Windows Active Directory, Azure, and InTune operations, monitor backups, and contribute to security awareness. This role requires hands-on technical skills in a fast-paced manufacturing environment.

Qualifications

• Degree: Technical college degree in Electronics or Computer Technology.
• Experience: ~2 years in similar IT roles, with at least 1 year in IT support.
• Industry Focus: Production industry experience preferred, joint ventures or foreign-owned companies beneficial.

Responsibilities

• Production & Manufacturing IT Support: deploy and maintain shop-floor IT equipment, ensure network connectivity, assist software rollouts.
• End-User & General IT Support: handle tickets, troubleshoot hardware/OS, support LAN/Wi‑Fi and CCTV systems.
• Systems Administration: daily AD/Azure/Group Policy tasks, backup monitoring, create IT documentation, support cybersecurity awareness.

Skills

IT support

End-user support

Networking basics

Education

Technical college degree in Electronics or Computer Technology

Tools

Active Directory

Azure

InTune

Job description

XP Power is seeking an IT Specialist and Helpdesk Specialist in Malaysia to maintain networks, software, and hardware across our production sites. You will support shop-floor IT equipment and ensure continuous operations, while addressing user issues and maintaining IT infrastructure.

You will manage Windows Active Directory, Azure, and InTune operations, monitor backups, and contribute to security awareness. This role requires hands-on technical skills in a fast-paced manufacturing environment.