Mandarin-Speaking Global Customer Process Engineer

WhiteCrow Research Pvt. Ltd.; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. in Malaysia seeks a Customer Process Engineer (Mandarin Speaker) to bridge customers and global teams. You will review product requirements, conduct design reviews, and develop application specifications ensuring alignment with design objectives and customer processes.

You will collaborate with engineering and FAE teams, create application notes and training materials, and support NPIs while traveling within South Asia as needed.

Qualifications

• BS or MS in Mechanical Engineering with 6–10 years of design/field experience.
• Fluent in Mandarin; English is an added advantage.
• Experience in design reviews, tolerance analysis, and root-cause problem solving.
• Experience in PPAP and production startup.
• Ability to assist the Quality group by relaying data to product design teams.
• Knowledge of regulatory and compliance standards related to interconnect.
• Proficiency in Creo, Ansys, and test lab equipment.
• Willingness to travel within South Asia mostly.

Responsibilities

• Communicate technical concepts effectively to both technical and non-technical audiences and collaborate with global internal teams and customers.
• Establish key customer care-abouts and contribute to and review product requirements.
• Conduct joint design reviews between the company and customers during product development cycles to ensure product specifications are defined in line with design objectives.
• Work with local FAE and product engineering teams on new concepts.
• Develop expertise on how company products are applied based on customers’ manufacturing processes and translate customer assembly processes to design teams.

Skills

Mandarin fluency

Communication skills

Cross-functional collaboration

Root cause analysis

Product development understanding

Education

BS or MS in Mechanical Engineering

Tools

Creo

Ansys

Test lab equipment

Job description

WhiteCrow Research Pvt. Ltd. in Malaysia seeks a Customer Process Engineer (Mandarin Speaker) to bridge customers and global teams. You will review product requirements, conduct design reviews, and develop application specifications ensuring alignment with design objectives and customer processes.

You will collaborate with engineering and FAE teams, create application notes and training materials, and support NPIs while traveling within South Asia as needed.