Mandarin-Speaking Clinic Assistant: Growth & Training Path

AEGIS CLINIC & SURGERY; Shah Alam; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

EPF, SOCSO and EIS

Structured on-the-job training

Direct supervision by doctors

Career progression to Senior Clinic /

Clinic Operations responsibilities

Stable employment in growing clinic

Job summary

AEGIS Clinic & Surgery is seeking a reliable Clinic Assistant to join our team in Eco Ardence, Setia Alam. You will be involved in daily clinic operations, patient service, medication dispensing, and assisting doctors with clinical procedures.

Training is provided, with opportunities for greater responsibilities as the clinic grows. The role requires rotating shifts, including evenings, weekends and public holidays, and a focus on professional patient care.

Qualifications

• Welcome, register and assist patients in a friendly and professional manner.
• Manage appointments, telephone calls and WhatsApp enquiries.
• Handle front-desk duties, payments, cashiering and receipts.
• Prepare consultation and treatment areas before and after patient care.
• Assist doctors during minor procedures and treatments when required.
• Dispense medications accurately according to doctors' instructions and clinic SOPs.
• Coordinate laboratory investigations, specimen handling and patient follow-up.
• Maintain accurate patient records and administrative documentation.
• Monitor medications, consumables and clinic stock levels.
• Assist with stock checking, replenishment and expiry-date monitoring.
• Maintain cleanliness, organisation and readiness of clinical and reception areas.
• Assist with daily clinic opening and closing procedures.
• Perform other reasonable clinic-related duties as required.

Responsibilities

• Welcome and assist patients in a professional manner.
• Manage bookings, calls and WhatsApp inquiries.
• Support front-desk duties including payments and receipts.
• Prepare areas for patient care and post-care setup.
• Assist doctors during minor procedures as needed.
• Ensure medications are dispensed per doctors' instructions.

Skills

Communication

Professionalism

Customer service

Punctuality

Teamwork

Job description

AEGIS Clinic & Surgery is seeking a reliable Clinic Assistant to join our team in Eco Ardence, Setia Alam. You will be involved in daily clinic operations, patient service, medication dispensing, and assisting doctors with clinical procedures.

Training is provided, with opportunities for greater responsibilities as the clinic grows. The role requires rotating shifts, including evenings, weekends and public holidays, and a focus on professional patient care.