Mandarin-Speaking Client Services & Operations Lead

VERVE DIGITAL SERVICES SDN. BHD.; Kuala Lumpur; On-site; MYR 40,000 - 67,000; Full time

Benefits offered by this job

Performance bonus

Annual leave

Medical leave

EPF

SOCSO & EIS

Job summary

Verve Digital Services Sdn. Bhd. is seeking an Operations Executive to handle client inquiries, settlements, and data checks. The role requires strong communication, problem-solving, and multitasking in a fast-paced financial services environment.

Mandarin proficiency (reading, listening and typing) is essential for effective communication with Mandarin-speaking clients. This is a full-time, on-site position in Malaysia with training and career growth opportunities.

Qualifications

• Mandarin proficiency (reading/listening/typing) is a must for communicating with Mandarin-speaking clients.
• Strong communication and problem-solving skills are required.
• Familiarity with securities settlement or financial operations is an advantage.

Responsibilities

• Handle client inquiries, disputes, and operational requests through online channels.
• Process transaction instructions, settlements, reconciliations, fund transfers, and data checks.
• Liaise with external institutions on pricing, quotations, orders, and follow-ups.

Skills

Mandarin proficiency

Communication skills

Problem-solving

Multitasking

Data handling

Education

Finance, Economics, or Accounting background

Tools

Excel

Messaging platforms

Job description

Verve Digital Services Sdn. Bhd. is seeking an Operations Executive to handle client inquiries, settlements, and data checks. The role requires strong communication, problem-solving, and multitasking in a fast-paced financial services environment.

Mandarin proficiency (reading, listening and typing) is essential for effective communication with Mandarin-speaking clients. This is a full-time, on-site position in Malaysia with training and career growth opportunities.