Mandarin-Speaking AML Compliance Associate

AIA Hong Kong and Macau; Malaysia; Hybrid; MYR 120,000 - 190,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a detail‑oriented risk and controls professional to provide guidance on operational risk areas including distribution, regulatory compliance, financial and operational processes, and information security.

You will screen outsourced compliance activities, assist AML framework implementation, ensure regulatory alignment with HK and internal policies, and coordinate with the Hong Kong team to respond to queries, while upholding SLA commitments.

Qualifications

• Candidate must possess at least a bachelor’s degree, postgraduate, professional degree, insurance or financial related qualifications.
• Experience in group insurance or life insurance operations is an advantage.
• Details oriented, self-motivated and customer oriented.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills. Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing is an advantage.
• Willing to work in IOI City Mall, Tower1, Putrajaya.
• Role follows Hong Kong working calendar.

Responsibilities

• Ensure the team processes all compliance screening outsourced to the department per SOP and guidelines.
• Assist in implementing an AML framework to ensure regulatory compliance.
• Carry out screening and reviews to meet regulatory and HK requirements and mitigate risks.
• Provide support and liaise with the Hong Kong team for timely responses.
• Oversee OSS office operations and ensure coordination.
• Escalate issues to management when appropriate.
• Ensure tasks are processed with prudent risk assessment within SLA.

Skills

Communication skills

Interpersonal skills

Bilingual Chinese/English

Time management

Organization skills

PC skills

Education

Bachelor’s degree or higher in related field

Job description

AIA Hong Kong and Macau is seeking a detail‑oriented risk and controls professional to provide guidance on operational risk areas including distribution, regulatory compliance, financial and operational processes, and information security.

You will screen outsourced compliance activities, assist AML framework implementation, ensure regulatory alignment with HK and internal policies, and coordinate with the Hong Kong team to respond to queries, while upholding SLA commitments.