Mandarin IT Operations Lead — Private Cloud & CI/CD

Graduan-Masca Career fair 2018; Kuala Lumpur; On-site; MYR 100,000 - 156,000; Full time

Job summary

NETFORGE SOLUTION SDN. BHD. seeks a Mandarin-speaking IT Support Executive responsible for deploying and maintaining business systems, managing CI/CD pipelines, and ensuring the stability of our private cloud infrastructure across rotating shifts.

You will support Chinese-speaking teams, troubleshoot incidents, optimize networks, and collaborate with development teams to drive project delivery.

Qualifications

• Diploma or degree in IT/CS or related field.
• Mandarin fluency (spoken and written).
• Minimum 5 years in IT support, ops, or networking.
• Strong networking fundamentals (TCP/IP, routing, switching, firewall).
• Experience with web tech and databases (Nginx, Redis, Zookeeper, MySQL, DNS).
• Proficient in programming or scripting languages (Python, Shell, Go).
• Experience with monitoring/logging tools (ELK, Zabbix, Prometheus, Grafana).
• Strong problem-solving and troubleshooting abilities.
• Team leadership experience a plus; 3–5 person team preferred.
• Willing to work non-standard hours.

Responsibilities

• Deploy, maintain, monitor, and optimize business systems and infra.
• Develop and maintain CI/CD pipelines and automation tools.
• Manage server operations, scripting, and automation.
• Maintain private cloud stability and security.
• Collaborate with development teams to support projects.
• Coordinate between after-sales and development teams for issue feedback.

Skills

Mandarin fluency

5+ years IT experience

Networking fundamentals

Programming/scripting (Python, Shell,

CI/CD pipelines

Troubleshooting skills

Fast learner

Team leadership

Willing to work non-standard hours

Education

Diploma or Degree in IT/CS

Tools

Nginx

Redis

Zookeeper

MySQL

DNS

ELK

Zabbix

Prometheus

Grafana

Job description

NETFORGE SOLUTION SDN. BHD. seeks a Mandarin-speaking IT Support Executive responsible for deploying and maintaining business systems, managing CI/CD pipelines, and ensuring the stability of our private cloud infrastructure across rotating shifts.

You will support Chinese-speaking teams, troubleshoot incidents, optimize networks, and collaborate with development teams to drive project delivery.