Manager, Talent Management

AEON Credit Service (M) Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

AEON Credit Service (M) Berhad seeks an experienced HR professional to manage the end-to-end Employee Performance Review process, including planning, mid-year reviews, year-end assessments, calibration and feedback activities.

You will partner with business leaders and managers to ensure timely execution, provide advisory support on policies and systems, monitor compliance and drive talent analytics to support workforce decisions.

Qualifications

• Degree or diploma in HRM/Business Administration or related field.
• Minimum 6 years' experience in HRM with performance management exposure.
• Experience with PMS systems or tools and payroll/HR services is a plus.
• Strong MS Office skills, especially Excel and PowerPoint.
• Excellent interpersonal and analytical abilities.

Responsibilities

• Manage end-to-end Employee Performance Review process including planning, mid-year, year-end, calibration and feedback.
• Partner with leaders, managers and staff to ensure timely execution of the review cycle.
• Provide advisory support on policies, systems, and timelines for performance management.

Skills

Stakeholder management

MS Excel

PowerPoint

Analytical skills

Communication skills

Education

Degree/Diploma in HRM/BA

Tools

PMS system

Job description

• Manage the end-to-end Employee Performance Review process, including Performance Planning, Mid-Year Review, Year-End Assessment, Calibration, and Performance Feedback activities.
• Partner with business leaders, line managers, and employees to ensure the timely and effective execution of the performance review cycle.
• Provide advisory support and resolve enquiries relating to performance management processes, policies, systems, and timelines.
• Monitor performance review completion, quality of assessments, and compliance with established guidelines, and follow up with stakeholders where required.
• Analyse performance data and prepare reports, dashboards, and insights to support talent and workforce decisions.
• Recommend enhancements to improve the effectiveness, efficiency, and employee experience of the performance review process.

Talent Review & Succession Planning

• Execute and facilitate talent review and succession planning activities in collaboration with the line Manager and business stakeholders.
• Partner with the line manager in talent review discussions, consolidate talent assessments, and maintain talent profiles and succession records.
• Monitor succession readiness, talent pipelines, and the development progress of identified successors for critical positions.
• Track and follow up on Individual Development Plans (IDPs) arising from talent review and succession planning outcomes.
• Provide talent insights and analyses to support workforce planning and succession discussions.
• Identify succession risks and recommend appropriate development interventions for discussion with stakeholders.
• Partner with the Line Manager in the implementation of talent development, leadership development, and organizational capability-building initiatives.
• Execution of internal and external learning programmes, leadership interventions, assessment activities, and talent development initiatives.
• Support training needs identification through talent reviews, and business requirements.
• Monitor programme participation, effectiveness, and outcomes, and provide recommendations for continuous improvement.
• Conduct briefings, awareness sessions, and stakeholder engagements relating to performance management and talent management initiatives.

Talent Analytics & Reporting

• Develop and maintain talent management dashboards, reports, and analytics covering performance, succession, talent readiness, development progress, and workforce capability metrics.
• Analyse talent data and identify trends, gaps, risks, and opportunities to support management decision-making.
• Ensure the accuracy, integrity, confidentiality, and governance of talent-related data and records.
• Prepare presentations, reports, and management updates relating to talent management initiatives and outcomes.

Process Improvement & Governance

• Maintain and periodically review policies, SOPs, guidelines, templates, and process documentation relating to Employee Performance Review, Talent Management, and Succession Planning.
• Identify process improvement opportunities and recommend enhancements to strengthen the effectiveness and efficiency of talent management practices.
• Support the implementation of system enhancements, digitalization initiatives, and process automation relating to talent management.
• Ensure compliance with established policies, procedures, governance standards, and audit requirements.

Talent Management Programmes & Projects

• Coordinate and support talent management initiatives, including talent identification, competency assessments, career development programmes, high-potential employee programmes, leadership pipeline development, and employee retention initiatives.
• Partner with HR and business stakeholders to promote a high-performance culture and support organizational capability development.
• Lead or participate in talent management and organizational development projects as assigned.
• Provide operational and implementation support for strategic talent initiatives driven by the Line Manager and the organization.

Job Requirements:

• Degree/ Diploma in Human Resource Management / Business Administration or other relevant courses.
• At least 6 years of working experiences in Human Resource Management Experience in handling Performance Management System / Payroll/ HR Services will be an added advantage.
• Well versed in PMS system / other PMS tool.
• Good computer skills in MS Office particularly in Excel and Power Point.
• Good interpersonal and analytical skill.